Guest Services Front Desk Pro

Brusselshotelsassociation; Brussel Hoofdstad; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary and benefits

Continuous learning opportunities

Supportive work environment

Job summary

Brusselshotelsassociation is seeking a professional and welcoming Receptionist to join their hotel team in Brussels. You will be the first point of contact for guests, managing check-ins, check-outs, and providing information about hotel services.

The ideal candidate will have experience in hospitality, strong communication skills, and a proactive attitude. You will work closely with various departments to ensure an exceptional guest experience and maintain operational efficiency.

This position offers a stable role with opportunities for growth and a supportive team environment.

Qualifications

• Previous experience in hotel reception or customer service.
• Knowledge of yield management and revenue optimization is preferred.
• Strong computer skills and ability to learn new systems.

Responsibilities

• Welcome guests and manage check-ins and check-outs.
• Handle reservations and respond to guest inquiries.
• Coordinate with different hotel departments for smooth operations.

Skills

Excellent communication and interpersonal skills

Strong organizational skills

Ability to multitask

Fluent in French and English

Experience with hotel PMS systems

Job description

Brusselshotelsassociation is seeking a professional and welcoming Receptionist to join their hotel team in Brussels. You will be the first point of contact for guests, managing check-ins, check-outs, and providing information about hotel services.

The ideal candidate will have experience in hospitality, strong communication skills, and a proactive attitude. You will work closely with various departments to ensure an exceptional guest experience and maintain operational efficiency.

This position offers a stable role with opportunities for growth and a supportive team environment.