Growth-Oriented Support Engineer (API & Python) - Hybrid

Chift; Brussel Hoofdstad; Hybride; EUR 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Flexible work schedule

Attractive compensation package

Potential equity participation

Support from experienced team members

Résumé du poste

Chift, a fast-growing startup based in Brussels, is looking for a technical support professional to provide 1st and 2nd line support for users and customer teams. This role involves troubleshooting issues related to APIs and applications, improving support processes, and documenting solutions to build a customer self-service portal.

The ideal candidate has over 2 years of relevant experience, knowledge of Python and APIs, and strong communication skills. The position offers a flexible work schedule and an attractive compensation package.

Qualifications

• +2 years of engineering or technical support experience.
• Ability to troubleshoot end-user problems.
• Enjoyment of customer interaction and collaboration.

Responsabilités

• Provide 1st- and 2nd-line support for end users and customer technical teams.
• Document issues and solutions, building a self-service portal for customers.
• Handle tickets related to sync, API, or application issues.

Connaissances

Python

APIs

Postman

Strong communication skills

Customer interaction

French or Dutch native speaker

Good English proficiency

Description du poste

Chift, a fast-growing startup based in Brussels, is looking for a technical support professional to provide 1st and 2nd line support for users and customer teams. This role involves troubleshooting issues related to APIs and applications, improving support processes, and documenting solutions to build a customer self-service portal.

The ideal candidate has over 2 years of relevant experience, knowledge of Python and APIs, and strong communication skills. The position offers a flexible work schedule and an attractive compensation package.