Growth-Focused Account Manager for Dev-Sec Tools

Aikido Security BV; Oost-Vlaanderen; On-site; EUR 50,000 - 80,000; Full time

Job summary

Aikido Security is seeking an Account Manager who thrives at the intersection of sales, customer success, and product feedback. You will manage and expand relationships with our existing clients, focusing on upselling and maximizing customer satisfaction while keeping CRM records up to date.

As a medior/senior professional, you are very tech-savvy, a self-starter who can own initiatives, gather client insights, and drive growth by expanding usage and value realization.

Qualifications

• Experience with CRM, upselling strategies, client retention, and account growth.
• Very tech‑savvy; ability to understand and relay product feedback to teams.
• Medior/Senior profile with proactive, independent work style.

Responsibilities

• Manage and expand relationships with existing clients, focusing on upselling and maximizing customer satisfaction.
• Execute growth initiatives to expand customer usage and value realization.
• Identify opportunities for upselling additional features and services to existing customers.
• Maintain and manage customer records in our CRM system.
• Work at the intersection of sales, customer success, and product to relay customer feedback for product optimization.

Skills

CRM

Upselling strategies

Client retention

Account growth

Tech-savvy

Self-starter

Ownership

Tools

CRM software

Job description

Aikido Security is seeking an Account Manager who thrives at the intersection of sales, customer success, and product feedback. You will manage and expand relationships with our existing clients, focusing on upselling and maximizing customer satisfaction while keeping CRM records up to date.

As a medior/senior professional, you are very tech-savvy, a self-starter who can own initiatives, gather client insights, and drive growth by expanding usage and value realization.