Account Manager

Aikido Security; Vlaanderen; Sur place; EUR 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Competitive salary package

Flexibility in working hours

Fast growth of responsibility

Résumé du poste

Aikido Security, based in Belgium, is looking for an enthusiastic Account Manager to join our team. As a central figure in managing relationships with clients, you will ensure they gain maximum value from our innovative security platform.

This role demands a medior/senior profile with experience in CRM and account growth strategies. You will also enjoy a hybrid work culture, competitive salary, and the chance to play a vital part in our fast-paced environment.

Qualifications

• Medior/Senior profile required.
• Experience with CRM and account growth strategies.
• Ability to manage relationships and maximize customer satisfaction.

Responsabilités

• Manage and expand relationships with existing clients.
• Execute growth initiatives and identify upselling opportunities.
• Maintain customer records in CRM system.

Connaissances

CRM experience

Upselling strategies

Client retention

Tech-savviness

Self-starter attitude

Fluent in English

Description du poste

Job description

We’re taking on the crusty global cyber market, the "no-BS" security platform for devs.

In the past, only large enterprises needed to worry about security. Today, cybersecurity has become the top concern of 75% of all CEOs, from startups to enterprises.

This means more work for developers, who need to become security experts and ensure their platforms are secure. But it’s hard. The market is riddled with overcomplicated, expensive tools that aren’t fit for developers. So, we founded Aikido.

We are the no-bullsh*t security platform that developers actually like to use. One central platform that shows devs what matters and how to fix it, so they can get back to building.

Why work with us? Founded in 2022 by third‑time serial founders, with $25M funding in the bank, we’re dead set on getting security done for devs. This is a chance to join an all‑star team early, take ownership, and push boundaries.

We’re looking for an Account Manager who is eager to help our clients get the most out of Aikido Security. Your role will be central in managing and nurturing relationships with our existing clients, ensuring they not only stick around but also find increasing value in our product.

• Manage and expand relationships with existing clients, focusing on upselling and maximizing customer satisfaction.
• Execute growth initiatives aimed at expanding customer usage and value realization.
• Identify opportunities for upselling additional features and services to existing customers.
• Maintain and manage customer records in our CRM system.
• Work at the intersection of sales, customer success, and product to gather and relay customer feedback for product optimization.

Job requirements

• Medior/Senior profile
• Experience with CRM, upselling strategies, client retention, and account growth
• Very tech‑savvy
• Hungry and "get stuff done" mentality
• Self‑starter and independent
• Fluent in English

What you can expect

• High‑impact position in a fast‑growing company
• Fast growth of responsibility
• Competitive salary package
• A company that sticks to its values in an open and informal atmosphere (see our culture page on the website for more details)
• Flexibility in working hours and hybrid culture

You will be recruited based on competencies. Qualities of people are decisive, regardless of gender, religion, ethnic origin, age, sexual orientation, or any disability.