German-Speaking Banking Brand Advocate

Odity; Brussel Hoofdstad; Vor Ort; EUR 26.000 - 27.000; Vollzeit

Benefits dieser Stelle

6-month contract

13th salary included

Eco-vouchers

Transport cost coverage

Brussels office

Zusammenfassung

Odity is seeking a Brand Ambassador for its banking division in Brussels. You will be the main contact for German-speaking customers, providing high-quality support via phone, email, or chat, and ensuring a smooth customer experience.

You will handle inquiries about accounts, transactions, and orders, communicating professionally in German, while staying compliant with regulations. A proactive attitude and strong customer focus are essential.

Qualifikationen

• Fluent German for customer interactions.
• French or English for internal communication.
• High School Diploma is required.
• Strong communication and customer-oriented mindset.

Aufgaben

• Serve as primary contact for customers regarding banking products and services via phone, email, or chat.
• Communicate clearly and professionally in German.
• Assist customers with questions about accounts, transactions, and orders.
• Keep up-to-date with banking regulations and compliance standards.
• Build and maintain strong customer relationships by delivering high-quality service.
• Collaborate with team to share best practices.

Kenntnisse

German proficiency

Internal communication (French/English

Ausbildung

High School Diploma

Jobbeschreibung

Odity is seeking a Brand Ambassador for its banking division in Brussels. You will be the main contact for German-speaking customers, providing high-quality support via phone, email, or chat, and ensuring a smooth customer experience.

You will handle inquiries about accounts, transactions, and orders, communicating professionally in German, while staying compliant with regulations. A proactive attitude and strong customer focus are essential.