Brand Ambassador German

Bright Plus Brussel; Elsene; Hybride; EUR 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

13th month bonus

Eco vouchers

Reimbursement of public transport

32 holiday days

Work from home after induction

Résumé du poste

Bright Plus Brussel is seeking a proactive Brand Ambassador in Brussels. You will be the first point of contact for customers via phone, email, or chat, using your language skills to resolve issues and ensure a seamless service experience.

Fluent German or Dutch is required, plus solid MS Office knowledge. You will build strong customer relationships, collaborate with teammates, and contribute to a multicultural, dynamic environment with hybrid work and a path to a permanent contract.

Qualifications

• High school diploma required.
• Customer service experience is a plus, but not mandatory.
• Good knowledge of MS Office, Outlook and Teams.
• Fluent command of German or Dutch (or Dutch & French) is expected.
• Excellent communication skills and a friendly attitude to maintain relationships.
• Team player with a positive attitude.

Responsabilités

• Be the first point of contact for customers via phone, email or chat.
• Use language skills to communicate effectively and resolve issues.
• Build and maintain strong customer relationships by delivering service.
• Collaborate with team members to share knowledge and best practices.

Connaissances

Communication skills

Customer service

Team player

Multilingual (German or Dutch)

Formation

High school diploma

Outils

MS Office

Outlook

Teams

Description du poste

JOB DESCRIPTION

Are you communicative and strive to provide the best service to customers? Then read on quickly because the position of Brand Ambassadoris perfect for you!

Here are the main responsibilities:

• You will be the first point of contact for customers. You will address their questions and concerns via phone, email, or chat.
• You use your language skills to ensure effective communication and resolve customer issues.
• You build and maintain strong customer relationships by delivering exceptional service.
• You collaborate with team members to share knowledge and best practices.

PROFILE

This is what the profile of a Brand Ambassador looks like:

• You have at least a high school diploma
• Customer service experience is a plus, but not mandatory.
• You have a good knowledge of MS Office, Outlook and Teams
• You have a fluent command of German or Nederlands orNederlands&Frans.
• You have excellent communication skills and a friendly attitude to maintain strong relationships with customers.
• Also, you are a team player with a positive attitude.

OFFER

What’s in it for you?

You will be offered full-time (40h) employment with an option for a permanent contract. Also to a competitive salary, you will receive additional legal benefits such as:

• 13th month bonus
• Eco vouchers
• Reimbursement of public transport costs
• 32 holiday days

You will have the opportunity to work from homeafter an induction period. You will join a multicultural, young and dynamic environment, where you will have the opportunity to grow.

COMPANY INFORMATION

You will work for a company that excels in B2C customer relations and helps brands nurture their customers. Its multicultural team of 1,500 professionals across 10 global offices delivers exceptional customer service. The company is located in Brussels