German speaking - Customer Service Banking

Jobat; Brussel; On-site; EUR 35,000 - 50,000; Full time

Job summary

Jobat in Belgium seeks a German-speaking customer service professional for a financial services company. You will be the main contact for German-speaking customers, answering inquiries by phone and email, and assisting with banking products, services, and account-related requests.

Role requires clear German communication, adherence to banking regulations, and collaboration with colleagues to deliver excellent service.

Qualifications

• German language proficiency required.
• Experience in customer service is a plus.
• Strong communication and interpersonal skills.
• Ability to answer questions via phone and email.

Responsibilities

• Be the main contact person for German-speaking customers.
• Answer customer questions by phone and email.
• Help customers with banking products, services, and account-related requests.
• Support customers with transactions and general banking questions.
• Communicate clearly and professionally in German.
• Follow banking regulations and company procedures.
• Build positive relationships by providing excellent customer service.
• Work closely with colleagues and share knowledge with the team.

Skills

German language

Customer service

Phone support

Communication

Job description

A company based in Schaerbeek operating in the financial services

Jobomschrijving

• Be the main contact person for German-speaking customers.
• Answer customer questions by phone and email.
• Help customers with banking products, services, and account-related requests.
• Support customers with transactions and general banking questions.
• Communicate clearly and professionally in German.
• Follow banking regulations and company procedures.
• Build positive relationships by providing excellent customer service.
• Work closely with colleagues and share knowledge with the team