German & Dutch Customer Advisor - Hybrid, 24/7 Support

Cross Border Talents; Oost-Vlaanderen; Hybride; EUR 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Competitive salary package

Structured onboarding and training

Career development opportunities

Résumé du poste

A global support team in Ghent is seeking German and Dutch speaking Customer Advisors. In this role, you will handle customer inquiries through various channels and ensure high-quality service. The position requires strong communication skills and the ability to work in a 24/7 rotational shift system. After a fully onsite first month of training, the role will transition to a hybrid model. The company offers competitive pay and career development opportunities.

Qualifications

• Professional level German and Dutch language skills are required.
• Strong communication and customer service skills are essential.
• Ability to work in a 24/7 rotational shift system.

Responsabilités

• Handle customer inquiries via phone, email, or chat.
• Provide accurate information and support regarding services.
• Ensure high levels of customer satisfaction.

Connaissances

German language skills

Dutch language skills

Strong communication skills

Customer service skills

Problem-solving mindset

Attention to detail

Team-oriented approach

Adaptability

Description du poste

A global support team in Ghent is seeking German and Dutch speaking Customer Advisors. In this role, you will handle customer inquiries through various channels and ensure high-quality service. The position requires strong communication skills and the ability to work in a 24/7 rotational shift system. After a fully onsite first month of training, the role will transition to a hybrid model. The company offers competitive pay and career development opportunities.