Bilingual Customer Advisor – German & Dutch (Hybrid)

CB Talents SP; Gent; Hybrid; EUR 26,000 - 32,000; Part time

Benefits offered by this job

Additional pay for night shifts and Sundays

Meal vouchers per working day

Gift vouchers and company discounts

20 days of annual leave plus public holidays

Relocation support: 1 month accommodation

Job summary

A recruitment agency is looking for German and Dutch speakers for a Customer Advisor position in Ghent, Belgium. The role involves handling customer inquiries and providing support in a dynamic, international environment. Candidates must have fluency in both languages, previous customer service experience is an advantage. The position offers a hybrid work model and various benefits including meal vouchers and relocation support for candidates from outside Belgium. Training is provided on-site for the first month, followed by remote work options.

Qualifications

• Fluency in German and Dutch (both required).
• Previous customer service experience is an advantage.
• Strong communication and problem-solving skills.
• Flexible and reliable.

Responsibilities

• Handle customer inquiries via phone, email, and other channels.
• Provide support related to products and services.
• Ensure high levels of customer satisfaction.
• Work in a dynamic, international environment.

Job description

A recruitment agency is looking for German and Dutch speakers for a Customer Advisor position in Ghent, Belgium. The role involves handling customer inquiries and providing support in a dynamic, international environment. Candidates must have fluency in both languages, previous customer service experience is an advantage. The position offers a hybrid work model and various benefits including meal vouchers and relocation support for candidates from outside Belgium. Training is provided on-site for the first month, followed by remote work options.