Bilingual German & Dutch Customer Advisor | Hybrid, Global Support

Cross Border Talents; Brussel Hoofdstad; Presencial; EUR 30 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary package

Structured onboarding and training

Hybrid working model

Career development opportunities

Resumo da oferta

Cross Border Talents is looking for German and Dutch speaking Customer Advisors for Volvo Trucks in Ghent. This role involves providing excellent customer support and ensuring high service quality in a global team. Initially, the role is fully on-site for training, transitioning to a hybrid model. Ideal candidates should possess strong communication skills and a problem-solving mindset, with previous customer service experience as an asset. Attractive benefits and career development opportunities are offered.

Qualificações

• Professional level German and Dutch language skills required.
• Strong communication and customer service skills are a must.
• Ability to work in a 24/7 rotational shift system.

Responsabilidades

• Handle customer inquiries via phone, email, or chat.
• Provide accurate information and support regarding services.
• Ensure high levels of customer satisfaction.

Conhecimentos

German language skills

Dutch language skills

Strong communication skills

Customer service skills

Problem-solving mindset

Team-oriented approach

Descrição da oferta de emprego

Cross Border Talents is looking for German and Dutch speaking Customer Advisors for Volvo Trucks in Ghent. This role involves providing excellent customer support and ensuring high service quality in a global team. Initially, the role is fully on-site for training, transitioning to a hybrid model. Ideal candidates should possess strong communication skills and a problem-solving mindset, with previous customer service experience as an asset. Attractive benefits and career development opportunities are offered.