Frontofficemedewerker NL-EN-FR

INTEROFFICES; Brussel; Sur place; EUR 28 000 - 38 000; Plein temps

Résumé du poste

INTEROFFICES is seeking an organized, self-driven administrator to support daily office operations in Brussels. You will assist clients and visitors, manage calls and correspondence, and handle filing, data entry, and client files with attention to AML compliance.

The role includes coordinating meetings, arranging catering, and ensuring smooth office services. Ideal candidates are fluent in English, Dutch, and French, presentable, and able to multitask in a fast-paced environment.

Qualifications

• Trilingual fluency in English, Dutch, and French is essential.
• Strong administrative, linguistic, and interpersonal abilities.
• Ability to manage multiple tasks and work independently.

Responsabilités

• Welcoming and assisting clients, visitors, and suppliers in EN/NL/FR.
• Answering phones professionally and routing calls as needed.
• Handling incoming/outgoing mail, filing, data input, and client files.
• Coordinating meeting room and event requests and arranging lunches.
• Addressing customer requests and complaints promptly and professionally.
• KYC: handling client files in accordance with AML obligations.
• Maintaining administrative records, reporting to management, and stock control.

Connaissances

Trilingual EN/NL/FR

Self-starter

Presentable

Organized

Description du poste

• Trilingual: Fluent in English, Dutch, and French (essential! ).
• Skilled and Professional: Strong administrative, linguistic, and interpersonal abilities.
• Self-starter: Comfortable working independently and managing multiple tasks.
• Well-presented: Classic, professional attire required (no casual wear).
• Reliable and Organized: Punctual, detail-oriented, and proactive.

Your Responsibilities:

You are entrusted with overseeing daily operations and ensuring the smooth running of our services. Your duties will include, but are not limited to:

• Welcoming and assisting clients, visitors, and suppliers (EN/NL/FR).
• Managing communications: Answering phones professionally and routing calls as necessary (EN/NL/FR).
• Office Operations: Handling incoming and outgoing mails/packages, filing, data input, and client file management.
• Client Support: Coordinating meeting room and event requests, arranging lunches, and preparing new client offices.
• Problem-Solving: Addressing customer requests, issues, and complaints promptly and professionally.
• KYC – Handling client files in accordance with our obligations under anti-money laundering regulations.
• Administration and Commercial Support: Control, update, and complete client files/data. Process new requests, conduct visits, and be the key to successful new collaborations through meticulous commercial support.
• Facility Oversight: Performing daily checks of common areas, ensuring a tidy and functional workspace, managing stock, and handling kitchen appliances.
• Administrative Reporting: Providing regular reports to management and overseeing office supplies and operations.