Front Office Internship: Guest Service & Hospitality

Minor Hotels; Brussel; In loco; EUR 8400 - 10.000; Part-time

Vantaggi offerti da questo lavoro

Free hotel night

750€ gross monthly for students (over

Minor Hotels University training

Employee rates starting from €36

30% F&B discount

Friends & Family discount

Holiday parties

Career growth opportunities

Descrizione del lavoro

NH Collection Brussels Grand Sablon is seeking an Front Office Intern to welcome guests, manage check-in/out, and provide personalized service in a luxury setting. You will engage with international guests, coordinate with hotel teams, and contribute to memorable stays.

The role offers valuable training within Minor Hotels, with benefits including guest-night stays, staff discounts, and growth opportunities across our global network. Fluency in English is required; French is a plus.

Competenze

• Approachable and customer-focused; enjoys working with international guests.
• Accurate and flexible in a hospitality setting.
• English required; French is a plus.
• Willingness to learn and upsell hotel services.

Mansioni

• Welcome guests warmly from arrival to departure.
• Handle check-ins and check-outs, including admin procedures.
• Maintain communication with guests and provide local recommendations.
• Upsell hotel services and upgrades where appropriate.
• Assist with guest complaints professionally and empathetically.

Conoscenze

Hospitality

Intercultural skills

Attention to detail

English required

French a plus

Descrizione del lavoro

NH Collection Brussels Grand Sablon is seeking an Front Office Intern to welcome guests, manage check-in/out, and provide personalized service in a luxury setting. You will engage with international guests, coordinate with hotel teams, and contribute to memorable stays.

The role offers valuable training within Minor Hotels, with benefits including guest-night stays, staff discounts, and growth opportunities across our global network. Fluency in English is required; French is a plus.