Paid Front Office Internship: Guest Experience & Training

Minor Hotels; Brussel Hoofdstad; Hybride; EUR 7 800 - 10 000; Plein temps

Avantages offerts par ce poste

750 net monthly compensation

Free online & offline training

Employee rates from €36 in all hotels

30% discount in F&B outlets

Friends & Family discount up to 25%

Team events and trips

Growth opportunities worldwide

Résumé du poste

NH Brussels Airport is offering an Internship Front Office position. Located in Brussels, this role introduces you to check-in/check-out processes and front desk operations while working with international guests and a friendly team.

After initial training, you will engage with guests, answer inquiries, and learn upselling and issue handling to ensure memorable stays. This is a gateway to growth within NH Hotels & Resorts across regions.

Qualifications

• You are an approachable person.
• You get energy from working with (international) guests.
• You are accurate and flexible.
• You have a perfect command of English language.
• You always strive for perfect service.

Responsabilités

• Assist with check-in and check-out after training and handle essential Front Office tasks.
• Maintain close contact with guests, answer questions and provide information.
• Learn upselling and complaint handling techniques to enhance guest experiences.
• Contribute to a great team atmosphere and welcome guests with a smile.

Connaissances

Approachable

Guest relations

Accuracy & flexibility

English proficiency

Customer service

Description du poste

NH Brussels Airport is offering an Internship Front Office position. Located in Brussels, this role introduces you to check-in/check-out processes and front desk operations while working with international guests and a friendly team.

After initial training, you will engage with guests, answer inquiries, and learn upselling and issue handling to ensure memorable stays. This is a gateway to growth within NH Hotels & Resorts across regions.