Front Office Trainee - Hospitality Internship (6+ months)

Hotelhubert; Brussel; On-site; EUR 6,700 - 11,000; Full time

Benefits offered by this job

Housing assistance

Complimentary meals

Flexible working hours

Well-being programs

Employee discounts

Job summary

Hilton Brussels Grand Place is seeking an enthusiastic Front Office Trainee to gain hands-on experience in a prestigious international hotel in Brussels. You will welcome guests, manage check-ins/outs, and assist with guest requests while learning hotel operations from an experienced Front Office team.

You should be studying Hospitality Management or Tourism, speak English and French well, and be proactive, organized, and a team player.

Qualifications

• Pursuing Hospitality Management, Tourism, or a related field with an internship agreement for at least 6 months.
• Fluent English and French communication with international guests; Dutch is a strong asset.
• Strong customer service mindset and excellent communication skills.

Responsibilities

• Greet guests with a warm, personalized check-in/check-out experience.
• Coordinate daily arrivals and departures.
• Handle guest requests and anticipate needs to ensure satisfaction.
• Manage guest information in hotel systems.
• Collaborate with Housekeeping, Engineering, and F&B for seamless guest experiences.
• Respond professionally to feedback and resolve issues.

Skills

English

French

Dutch (asset)

Hospitality service

Customer service

Communication skills

Team player

Proactive learner

Education

Hospitality Management / Tourism studies

Tools

Computer systems

Job description

Hilton Brussels Grand Place is seeking an enthusiastic Front Office Trainee to gain hands-on experience in a prestigious international hotel in Brussels. You will welcome guests, manage check-ins/outs, and assist with guest requests while learning hotel operations from an experienced Front Office team.

You should be studying Hospitality Management or Tourism, speak English and French well, and be proactive, organized, and a team player.