Front Office Internship: Guest Experience & Growth

Hesperia group; Brussel; On-site; EUR 7,600 - 9,100; Part time

Benefits offered by this job

750€ net per month

Free training (online & offline)

Employee rates from €36 in NH hotels

30% discount in F&B outlets

Friends & Family discount up to 25%

Team building events

Growth opportunities worldwide

Job summary

NH Brussels Grand Place Arenberg is offering a Front Office Internship. As an intern you will be a key hotel representative, assisting guests during training and handling check-in/check-out tasks to ensure smooth arrivals and departures.

You will learn upselling, provide information to guests, and help create a welcoming atmosphere. Fluency in English and a guest-focused mindset are essential for success in this role.

Qualifications

• Must have a perfect command of English.
• Customer-oriented and friendly disposition.
• Willingness to learn and participate in training.

Responsibilities

• Check guests in and out after training.
• Provide information to guests and respond to questions.
• Learn upselling and guest service at the Front Office.

Skills

English language

Job description

NH Brussels Grand Place Arenberg is offering a Front Office Internship. As an intern you will be a key hotel representative, assisting guests during training and handling check-in/check-out tasks to ensure smooth arrivals and departures.

You will learn upselling, provide information to guests, and help create a welcoming atmosphere. Fluency in English and a guest-focused mindset are essential for success in this role.