Front Office Intern: Guest Experience & Growth

Hesperia group; Brussel; Sur place; EUR 7 800 - 8 900; Plein temps

Avantages offerts par ce poste

Salary €750 net per month

Minor Hotels University training

Employee rates starting from €36 in NH

Team events and growth opportunities

Global career growth

Résumé du poste

NH Hotels & Resorts in Brussels seeks a Front Office Intern to support guest services and front desk operations. After a training period, you will check guests in and out and handle daily admin tasks, while learning upselling and guest relations.

You will work with international guests, maintain a friendly team atmosphere, and demonstrate a strong command of English. This internship offers training and growth within the company.

Qualifications

• You are approachable and enjoy working with international guests.
• You thrive in a fast-paced, guest-facing role.
• You are accurate and flexible.
• You have excellent English language skills.
• You always strive for perfect service.

Responsabilités

• Check in/out independently after training period.
• Handle daily admin tasks to manage Front Office.
• Maintain close contact with guests and provide information.
• Learn upselling and complaint handling.
• Create a great team atmosphere and greet guests with a smile.

Connaissances

Approachable

Guest service

Attention to detail

English proficiency

Description du poste

NH Hotels & Resorts in Brussels seeks a Front Office Intern to support guest services and front desk operations. After a training period, you will check guests in and out and handle daily admin tasks, while learning upselling and guest relations.

You will work with international guests, maintain a friendly team atmosphere, and demonstrate a strong command of English. This internship offers training and growth within the company.