Front Office Intern: Guest Experience & Training

Hesperia group; Brussel Hoofdstad; Sur place; EUR 7 600 - 9 100; Plein temps

Avantages offerts par ce poste

750 net per month

Free training in NH University

Employee rates & discounts

Résumé du poste

NH Brussels Grand Place Arenberg is offering an Internship Front Office (m/f/d). You will join the Front Office department to support guest services, handle check-ins and check-outs after training, and gain hands-on experience in a dynamic hotel environment.

The role emphasizes guest relations, learning upselling, and providing information to ensure a smooth stay for international guests. English proficiency is essential and a friendly, team-oriented attitude is valued.

Qualifications

• Proactive, eager to learn in a Front Office role.
• Strong command of English written and spoken.
• Excellent guest interaction and service orientation.

Responsabilités

• Assist check-in/out processes and guest reception.
• Perform administrative tasks to support Front Office operations.
• Learn upselling techniques and handle guest inquiries and complaints.
• Contribute to a positive, collaborative team environment.

Connaissances

Guest service

English

Interpersonal skills

Team attitude

Description du poste

NH Brussels Grand Place Arenberg is offering an Internship Front Office (m/f/d). You will join the Front Office department to support guest services, handle check-ins and check-outs after training, and gain hands-on experience in a dynamic hotel environment.

The role emphasizes guest relations, learning upselling, and providing information to ensure a smooth stay for international guests. English proficiency is essential and a friendly, team-oriented attitude is valued.