Front-Entrance Guest Concierge | Warm, Elegant Welcome

Hermès; Knokke; On-site; EUR 19,000 - 26,000; Full time

Job summary

Hermès in Knokke seeks a Greeter who will be the first point of contact, greeting clients entering and leaving the store and setting the tone for a warm, elegant shopping experience.

You will manage store traffic, identify client needs, escort them to the right sales associate, keep the welcoming area tidy, and communicate in Dutch and English; French is a strong asset.

Experience in customer-facing retail and a polished, service-oriented demeanor are essential.

Qualifications

• Experience in a customer-facing retail environment.
• Strong interpersonal skills and hospitality mindset.
• Fluent in Dutch and English; French is a strong asset.

Responsibilities

• Greet and welcome clients as they enter and leave the store.
• Manage traffic inside and outside the store and determine client needs.
• Escort clients to the appropriate floor or sales associate and maintain a welcoming area.

Skills

Dutch

English

Hospitality

Interpersonal skills

Organization

Job description

Hermès in Knokke seeks a Greeter who will be the first point of contact, greeting clients entering and leaving the store and setting the tone for a warm, elegant shopping experience.

You will manage store traffic, identify client needs, escort them to the right sales associate, keep the welcoming area tidy, and communicate in Dutch and English; French is a strong asset.

Experience in customer-facing retail and a polished, service-oriented demeanor are essential.