Greeter Knokke (Student Job)

Join; Knokke-Heist; On-site; EUR 21,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Staff uniform

Job summary

Hermès in Belgium seeks a Greeter to welcome clients and set the tone for their visit. You will greet customers on entry and exit, manage traffic flow, and connect clients with the right team member to ensure a premium shopping experience.

The role emphasizes warmth, courtesy, and elegance in every interaction. The ideal candidate has experience in customer-facing retail and strong interpersonal skills, with fluency in Dutch and English; French is a plus.

Qualifications

• Experience in a customer-facing retail environment.
• Fluent Dutch and English; French is a strong asset.

Responsibilities

• Greet and welcome clients as they enter and leave the store.
• Be the first impression of Hermès image and convey warmth, courtesy, elegance and simplicity.
• Manage traffic inside and outside the store and escort clients to the appropriate floor or sales associate.
• Respond to clients using in-store tools and inform them transparently about store events and promotions.
• Maintain a welcoming area in clean and tidy condition.
• Interact with clients, guests and colleagues in a gracious, attentive, and service-oriented manner.

Skills

Customer service

Interpersonal skills

Hospitality

Organization

Calm under pressure

Diplomacy

Empathy

Team communication

Flexibility

Job description

At a glance

• Job Category Retail - Store Sales
• Legal Employer HERMES BENELUX NORDICS
• Posting Date 10/05/2026, 08:52 AM

Details of the job

What will your mission be? The Greeter is the customer's first point of contact in the store and sets the tone for the customer's experience during their journey with us. As a Greeter, your role is fundamental to start building a strong relationship with the customer by making sure each client is acknowledged properly and feel comfortable when entering our stores.

What will your daily life look like?

• Be the client’s first impression of Hermès image & convey warmth, courtesy, elegance and simplicity at all times
• Greet and welcome clients as they enter and leave the store
• Manage traffic inside & outside the store
• Efficiently manage main floor traffic by greeting all clients, determining client needs, and escorting them to appropriate floor or sales associate
• Know at any time what team members are available
• Use the proper instore tools to respond to clients
• Inform clients transparently and proactively (about traffic, animations in store, Le Monde d’Hermès, etc.)
• Provide unparalleled hospitality by creating a welcoming environment from the front door to the sales floor
• Approach all encounters with clients, guests, and colleagues in a gracious, attentive, courteous, and service-oriented manner
• Maintain the welcoming area in clean and tidy condition

What will you need to be successful?

• Experience in a customer-facing retail environment preferably dealing with a diverse and demanding clientele
• Strong interpersonal skills, natural sense of curiosity
• Exquisite sense of hospitality
• Talent for organization and improvisation
• Capacity to maintain an overview and to keep calm in hectic situations
• Diplomacy and a solution-oriented approach
• A real sense of empathy for different types of customers and situations
• Motivation, strong work ethic and flexibility
• Quick and straightforward communication with the team
• Fluent Dutch and English. French is a strong asset

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.