Greeter Bruxelles (Student job)

Join; Brussel Hoofdstad; Sur place; EUR 17 000 - 22 000; Temps partiel

Résumé du poste

Hermès Bruxelles is seeking a part-time Greeter to welcome customers with warmth, courtesy and elegance as the first point of contact in-store.

You’ll greet entrants, guide clients to the right sales associate, maintain a welcoming area, and collaborate with security to ensure safety; fluent French and English required, Dutch a plus.

Qualifications

• Experience in a customer-facing retail environment preferably dealing with a diverse clientele.
• Strong interpersonal skills and hospitality.
• Diplomatic and solution-oriented with empathy for different customers.
• Fluent in French and English; Dutch is a plus.
• Grooming and presentable appearance.

Responsabilités

• Be the client’s first impression and convey warmth, courtesy, elegance at all times.
• Greet and welcome clients as they enter and leave the store.
• Manage traffic inside and outside by guiding clients to the right sales associate.
• Use in-store tools to respond to clients and manage appointments.
• Maintain the welcoming area in clean and tidy condition.
• Collaborate with the security team to ensure safety of clients and staff.

Connaissances

Customer-facing

Interpersonal skills

Hospitality

Empathy

Diplomacy

Grooming

English & French

Description du poste

• Years of Experience Beginners accepted
• Contract Type Limited contract
• Job Schedule Part time
• Locations Store - Bruxelles
• Legal Employer HERMES BENELUX NORDICS
• Posting Date 09/02/2026, 07:59 AM

Details of the job

Mission
The Greeter is the customer's first point of contact in the store and sets the tone for the customer's experience during their journey with us.
As a Greeter, your role is fundamental to start building a strong relationship with the customer by making sure each client is acknowledged properly and feel comfortable when entering our stores.
Main activities

Be the client’s first impression of Hermès & convey warmth, courtesy, elegance and simplicity at all times

Greet and welcome clients as they enter and leave the store

Manage traffic inside & outside the store by knowing at any time which team members are available, greeting clients, determining their needs, and escorting them to the appropriate sales associate (match to traffic)

Use the proper instore tools, both material & digital, to respond to clients and manage appointments

Maintain the welcoming area (inside and outside) in clean and tidy condition

Work in collaboration with the security team to ensure safety of clients and staff

Profile

Experience in a customer-facing retail environment preferably dealing with a diverse clientele

Strong interpersonal skills,

Exquisite sense of hospitality

Maintains an overview on the organization and keeps calm in hectic situations

Diplomatic and solution-oriented

A real sense of empathy for different types of customers and situations

Presents perfectly (grooming)

Fluent French and English. Dutch is a plus

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.