Financial Call Agent

Axis.eu; Brussel Hoofdstad; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

6-month contract with option to extend

Full-time 38h/week

Competitive salary with benefits

Onboarding support

Pleasant work environment

Job summary

Axis Group is seeking a motivated Financial Call Agent to join our sales-driven team in Brussels. You will contact customers to optimize their credit card limits and provide expert advice, aiming to meet sales targets and follow established scripts.

The role is a 6-month temporary contract, full-time 38 hours per week, with onboarding support and additional benefits. Strong verbal and active listening skills, customer focus, and the ability to handle pressure are essential.

Qualifications

• High school diploma required.
• Certificate of good conduct required.
• Preferably experience in sales.
• Minimum 6 months call center work experience.

Responsibilities

• Contact customers to increase their credit card limits.
• Meet the established sales goals and targets.
• Effectively persuade and inform customers about our services and products.
• Ensure that customers return their signed contracts on time.
• Strictly follow all legal guidelines and scripts.
• Provide customers with clear advice based on existing procedures; answer questions and provide relevant information.

Skills

Sales skills

Customer communication

Active listening

Verbal communication

Telephone skills

Stress management

Multitasking

Education

High school diploma

Certificate of good conduct

Call center experience

Sales experience

Job description

Are you a motivated salesperson with a passion for customer communication? As a Financial Call Agent, you’ll have the opportunity to help customers optimize their credit cards and provide them with expert advice. With your strong sales skills and customer-focused attitude, you’ll be working in a stimulating environment. You can count on a 6-month temporary contract and an attractive salary with additional benefits. Join a dynamic team where your skills will truly contribute to its success!

• Contact customers to increase their credit card limits;
• Meet the established sales goals and targets;
• Effectively persuade and inform customers about our services and products;
• Ensure that customers return their signed contracts on time;
• Strictly follow all legal guidelines and scripts;
• Provide customers with clear advice based on existing procedures; answer their questions and provide relevant information.

• Has a high school diploma;
• Has a certificate of good conduct;
• Preferably has experience in the sales sector;
• Has at least 6 months of work experience in a call center;
• Is proficient in sales techniques;
• Has a business-oriented mindset;
• Is skilled in verbal communication;
• Has excellent telephone skills;
• Is an active listener;
• Has a customer-focused attitude;
• Demonstrates professionalism in all interactions;
• Can easily multitask;
• Can handle stressful situations.

• A 6-month temporary contract with the option to extend;
• A full-time position of 38 hours per week;
• A competitive salary with additional benefits;
• Support during the onboarding period;
• A pleasant work environment in a dynamic organization.