Client Advisor

Axis Group - HR Advisor; Asse; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Company car

Flexible benefits plan

Thorough training

Job summary

Axis Group focuses on delivering expert banking and insurance advice to clients in a dynamic SME environment. The Client Advisor role emphasizes conversational outreach, personal consultations, and a strong customer-first mindset.

You’ll collaborate with experts, stay current on digital trends, and receive thorough professional training and coaching to help you grow within the company.

Qualifications

• Bachelor’s or Master’s degree required.
• Knowledge of banking and insurance products.
• Strong communication and customer service skills.

Responsibilities

• Conduct conversations with customers, drawing on knowledge of banking and insurance.
• Consult experts when necessary to provide accurate guidance.
• Provide comprehensive banking services to customers.
• Reach out to customers by phone and invite for personal consultations.
• Stay up to date on digital trends and share insights with colleagues and customers.
• Strive to deliver the highest level of customer service and satisfaction.

Skills

Sales mindset

Customer focus

Communication skills

Networking

Team player

Interpersonal skills

Independent worker

Education

Bachelor's or Master's degree

Job description

Are you ready to put your knowledge of banking and insurance to work as a Client Advisor? We’re looking for an entrepreneurial professional who puts customers first and strives for the highest level of satisfaction. In this dynamic role, you’ll conduct consultations, collaborate with experts, and share valuable digital insights. With a competitive salary and plenty of opportunities for growth, we offer you the chance to develop yourself in an inspiring work environment. Join a team where enthusiasm and collaboration are top priorities.

Description

• You’ll conduct conversations with customers, drawing on your extensive knowledge of banking and insurance;
• You have a basic understanding of all relevant areas and consult experts when necessary;
• You provide comprehensive banking services to all our customers;
• You reach out to customers by phone and invite them for a personal consultation;
• You stay up to date on digital trends and share this knowledge with colleagues and customers;
• You strive to deliver the highest level of customer service and satisfaction.

Profile

• Is highly motivated to engage in commercial activities;
• Holds at least a bachelor’s or master’s degree (this position offers opportunities for further growth);
• Places great value on customer focus;
• Is a team player with a commercial mindset;
• Exudes enthusiasm and possesses excellent communication skills;
• Is adaptable and has strong interpersonal skills;
• Remains calm under pressure and handles stress well;
• Is a networker who enjoys maintaining contacts;
• Can also work independently;
• Lives in the immediate vicinity.

Offer

• An interesting position near where you live;
• A salary in line with the market, including various additional benefits;
• A full-time employment contract;
• Thorough professional training;
• A role that offers you a great deal of freedom and responsibility;
• Extensive support and coaching;
• A flexible benefits plan with the option of a company car;
• Opportunities for career growth within a dynamic SME environment.