Client Advisor

Axis Group; Asse; On-site; EUR 35,000 - 52,000; Full time

Benefits offered by this job

Company car

Flexible benefits

Career growth

Job summary

Axis Group in Belgium is seeking a Client Advisor to conduct consultations in banking and insurance, sharing digital insights with customers and collaborating with experts.

You will reach out by phone to invite clients for personal consultations, staying current on digital trends and delivering comprehensive banking services with a customer-first approach. This full-time role offers training, flexibility, and growth in a dynamic SME environment.

Qualifications

• Bachelor's or master's degree required; growth opportunities.
• Strong customer focus and communication skills.
• Willingness to conduct consultations and outreach.
• Team player with commercial mindset and adaptability.
• Ability to stay calm under pressure.

Responsibilities

• Conduct conversations with customers drawing on knowledge of banking and insurance.
• Consult with experts when necessary.
• Provide comprehensive banking services to customers.
• Reach out to customers by phone for personal consultations.
• Stay up to date on digital trends and share with colleagues and customers.
• Deliver the highest level of customer service and satisfaction.

Skills

Customer focus

Communication skills

Team player

Interpersonal skills

Commercial mindset

Adaptable

Self-motivation

Networking

Independent work

Stress management

Education

Bachelor's or Master's degree

Job description

Are you ready to put your knowledge of banking and insurance to work as a Client Advisor? We’re looking for an entrepreneurial professional who puts customers first and strives for the highest level of satisfaction. In this dynamic role, you’ll conduct consultations, collaborate with experts, and share valuable digital insights. With a competitive salary and plenty of opportunities for growth, we offer you the chance to develop yourself in an inspiring work environment. Join a team where enthusiasm and collaboration are top priorities.

• You’ll conduct conversations with customers, drawing on your extensive knowledge of banking and insurance;
• You have a basic understanding of all relevant areas and consult experts when necessary;
• You provide comprehensive banking services to all our customers;
• You reach out to customers by phone and invite them for a personal consultation;
• You stay up to date on digital trends and share this knowledge with colleagues and customers;
• You strive to deliver the highest level of customer service and satisfaction.

• Is highly motivated to engage in commercial activities;
• Holds at least a bachelor’s or master’s degree (this position offers opportunities for further growth);
• Places great value on customer focus;
• Is a team player with a commercial mindset;
• Exudes enthusiasm and possesses excellent communication skills;
• Is adaptable and has strong interpersonal skills;
• Remains calm under pressure and handles stress well;
• Is a networker who enjoys maintaining contacts;
• Can also work independently;
• Lives in the immediate vicinity.

• An interesting position near where you live;
• A salary in line with the market, including various additional benefits;
• A full-time employment contract;
• Thorough professional training;
• A role that offers you a great deal of freedom and responsibility;
• Extensive support and coaching;
• A flexible benefits plan with the option of a company car;
• Opportunities for career growth within a dynamic SME environment.