Entry-Level Aesthetics Call Center Specialist

WFNQASD5; Verviers; Sur place; EUR 23 000 - 26 000; Plein temps

Avantages offerts par ce poste

401(k) Matching

Health, Dental, and Vision Insurance

Employee Discounts

Free Quarterly Botox

Free Wellness Program

Paid Paternal Leave

Paid Time Off

Class Pass Membership

Résumé du poste

SpaDerma, a Chicago-based medical spa, is seeking an entry-level call center associate to welcome guests, answer inquiries, and schedule appointments. You will gain hands-on exposure to cosmetic services and operations while delivering friendly, detail-oriented support.

The role requires strong communication, multitasking, and a positive attitude in a fast-paced environment. Hours include at least one weekend day and a closing shift; established esthetics students welcome to apply.

Qualifications

• Not required, but esthetics license or enrollment is preferred.
• 2+ years in customer service or call center environments.
• High school diploma required; esthetics background considered a plus.

Responsabilités

• Deliver a personalized, elevated experience in a fast-paced environment.
• Manage inbound calls, texts, and chats with professionalism.
• Proactively book appointments to optimize guest experience and schedule flow.
• Educate guests on services, memberships, and offerings.
• Coordinate schedules across providers and locations.
• Address inquiries with discretion and escalate when needed.
• Maintain accurate client profiles and communicative across locations.
• Keep a clean, organized office and support leadership as needed.

Connaissances

Phone communication

Customer service

Teamwork

Attention to detail

Organizational skills

Formation

High school diploma

Esthetics program enrollment (preferred)

Outils

Google Workspace

Scheduling platforms

Description du poste

SpaDerma, a Chicago-based medical spa, is seeking an entry-level call center associate to welcome guests, answer inquiries, and schedule appointments. You will gain hands-on exposure to cosmetic services and operations while delivering friendly, detail-oriented support.

The role requires strong communication, multitasking, and a positive attitude in a fast-paced environment. Hours include at least one weekend day and a closing shift; established esthetics students welcome to apply.