Dutch-speaking Mercedes-Benz Customer Care Specialist

Next Job Abroad; Winterslag; Presencial; EUR 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work options

Full relocation support

Competitive monthly salary

Paid training

Health insurance

Free Greek language courses

Career development opportunities

Social events and team initiatives

Descripción de la vacante

Next Job Abroad is looking for a Dutch-speaking Customer Care Specialist to support the Mercedes-Benz project. Responsibilities include providing customer support via calls, emails, and chat, handling queries related to warranties and maintenance, and offering assistance with the Mercedes Me App. The position offers flexible remote work options in Greece along with full relocation support, competitive salary, health insurance, and opportunities for career development in an international environment.

Formación

• Fluent in Dutch (C1) and English (B2).
• Strong communication and customer service skills.
• Comfortable with PC apps, mobile platforms, and basic network setups.

Responsabilidades

• Provide frontline customer support via calls, emails, and chat.
• Handle first-line inquiries regarding warranties, maintenance, and technical documentation.
• Support Mercedes Me App and assist with account queries.

Conocimientos

Communication skills

Customer service skills

Problem-solving abilities

Multitasking abilities

PC apps knowledge

Mobile platform familiarity

Descripción del empleo

Next Job Abroad is looking for a Dutch-speaking Customer Care Specialist to support the Mercedes-Benz project. Responsibilities include providing customer support via calls, emails, and chat, handling queries related to warranties and maintenance, and offering assistance with the Mercedes Me App. The position offers flexible remote work options in Greece along with full relocation support, competitive salary, health insurance, and opportunities for career development in an international environment.