Dutch Speaking Customer Experts for Mercedes-Benz - Work Remote In Greece

Mercier Consultancy MD; Brussel; Remote; EUR 31,000 - 47,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Relocation Package

Monthly Bonus

13th & 14th Salaries

Job summary

Mercier Consultancy Group seeks a Dutch-speaking Customer Expert for Mercedes-Benz in Greece. You will deliver premium support across channels, addressing technical specs, service needs, and vehicle systems while maintaining brand integrity.

Relocation is provided, with comprehensive training, a competitive salary, and a focus on long-term career growth within a premier automotive luxury brand.

Qualifications

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Prior experience in automotive or luxury customer service is highly preferred.
• Exceptional verbal and written communication skills.
• Strong digital literacy and ability to learn complex automotive support systems.
• Resilience and the ability to thrive in a remote work environment while representing global brands.

Responsibilities

• Provide world-class support to Mercedes-Benz customers across digital channels.
• Assist vehicle owners with inquiries regarding technical specifications, service appointments, and navigation systems.
• Manage communications and maintain detailed customer records for premium service delivery.
• Troubleshoot automotive software and digital interface concerns with professionalism.
• Collaborate with internal teams to resolve complex product queries.
• Uphold high-quality standards expected of a luxury global brand in all correspondence.

Skills

Dutch language proficiency

Communication skills

Automotive luxury customer service

Digital literacy

Remote/work-from-home resilience

Job description

Dutch Speaking Customer Experts for Mercedes-Benz

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations. As a leader in European staffing and BPO solutions, we are proud to facilitate career-defining opportunities for professionals seeking high-quality Dutch-speaking jobs across the continent.

Job Overview

We are currently looking for passionate professionals to join our team as Dutch Speaking Customer Experts for Mercedes-Benz position in Greece. This unique opportunity allows you to represent an iconic brand in the automotive industry while enjoying a vibrant professional life through one of our most exclusive jobs in Greece.

Key Responsibilities

• Provide world-class support to Mercedes-Benz customers, reflecting the brand’s luxury and precision.
• Assist vehicle owners with inquiries regarding technical specifications, service appointments, and navigation systems.
• Manage communication across various digital channels, ensuring an premium customer experience consistent with automotive industry standards.
• Troubleshoot automotive software and digital interface concerns with efficiency and professional courtesy.
• Maintain detailed customer records and feedback loops to enhance service delivery for the Mercedes-Benz brand.
• Collaborate with internal technical teams to resolve complex automotive product queries.
• Uphold the highest quality standards expected of a luxury global brand through professional correspondence.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Prior experience in the automotive industry or luxury customer service is highly preferred.
• Exceptional verbal and written communication skills.
• Strong digital literacy and ability to learn complex automotive support systems.
• Resilience and the ability to thrive in a remote work environment while representing global brands.

Benefits

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Fully Paid Training.
• Health Insurance and local social benefits.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• The opportunity to build a career within the prestigious automotive sector in one of the most sought-after locations for Dutch-speaking jobs in Greece.

Life in Greece

Embracing the Mediterranean lifestyle, Greece offers an unparalleled quality of life characterized by year-round sunshine and a rich cultural heritage. Choosing one of our Dutch Speaking Customer Experts for Mercedes-Benz position in Greece means more than just a job; it means immersing yourself in the historic beauty and vibrant social scene that only Greece can provide.

With our comprehensive relocation package, starting your new journey in Greece is seamless and stress-free. From the world-famous cuisine to the warm, welcoming communities, you will find that living and working in Greece provides a perfect balance of professional growth and personal enrichment, making it the top destination for those seeking a high-caliber career.