Dutch-speaking Mercedes-Benz Customer Care Specialist

Next Job Abroad; Gent; Sur place; EUR 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Flexible work options

Full relocation support

Competitive salary plus bonuses

Health insurance

Career development opportunities

Free online Greek language courses

Résumé du poste

Next Job Abroad is seeking Dutch-speaking Customer Care Specialists to support the Mercedes-Benz project. This role includes providing support through calls, emails, and chat, handling inquiries about warranties and scheduling, and troubleshooting digital services. The position offers remote work options, full relocation support for Athens-based employees, competitive salary, health insurance, and professional development opportunities.

Qualifications

• Fluent in Dutch (C1) and English (B2).
• Strong communication and customer service skills.
• Advanced problem-solving and multitasking abilities.

Responsabilités

• Provide frontline customer support via calls, emails, and chat.
• Support for Mercedes Me App and digital services.
• Handle first-line inquiries about warranties, appointments, and technical documentation.

Connaissances

Strong communication skills

Problem-solving abilities

Customer service skills

Multitasking

Fluent in Dutch

Proficient in English

Description du poste

Next Job Abroad is seeking Dutch-speaking Customer Care Specialists to support the Mercedes-Benz project. This role includes providing support through calls, emails, and chat, handling inquiries about warranties and scheduling, and troubleshooting digital services. The position offers remote work options, full relocation support for Athens-based employees, competitive salary, health insurance, and professional development opportunities.