DIY Key Account Manager — Flexible Hybrid Role

Henkel; Brussel Hoofdstad; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Flexible hours

Hybrid work model

Work from anywhere up to 30 days/year

Global growth opportunities

Wellbeing programs

Parental leave

Job summary

Henkel Consumer Adhesives is seeking a proactive Key Account Manager DIY to accelerate business with leading BNL DIY retailers and to shape regional account strategies from Brussels or Utrecht. You will translate customer priorities into joint roadmaps, push upstream solutions, and manage pricing, contracts, and governance with senior stakeholders.

The role emphasizes strategic influence, cross-functional collaboration, and delivering targets for regional accounts with a hybrid work setup and

Qualifications

• Strong negotiation skills
• Proven p&l management
• Bilingual is a must, tri-lingual (+French) appreciated
• Team player
• Execution of regional plans at local key account level

Responsibilities

• Defines and executes regional / local account strategy, including annual revenue plan (KP) and target plan (TP)
• Identifies business opportunities, steers business development budgets for agreed accounts and defined objectives
• Translates customer’s strategy and priorities into a joint innovation roadmap & advocate for regional customer needs in HQ product/service decisions
• Drives and rolls-out customer approvals and pushes upstream solution selling & monitors local market trends to adapt pricing or promotion
• Develops and maintains sustainable and long-term relationships with key accounts, key executives and sponsors Implements new customer acquisition plans for chain and prestige accounts & drives adoption of digital tools to streamline regional workflows
• Defines account-specific pricing, negotiates contracts, ensures fulfillment of commitments and implementation of commercial policy
• Develops and maintains strong executive and cross-functional relationships at HQ and key locations Steers and supports internal resources to execute account strategy
• Delivers account targets KP/TP OSG and PC & partners with cross-region teams to align strategies and share best practices
• Analyzes financial KPIs and proactively steers key account business Is responsible for timely and accurate admin. tasks supporting account strategy, including sales forecast updates, monthly reports, etc.

Job description

Henkel Consumer Adhesives is seeking a proactive Key Account Manager DIY to accelerate business with leading BNL DIY retailers and to shape regional account strategies from Brussels or Utrecht. You will translate customer priorities into joint roadmaps, push upstream solutions, and manage pricing, contracts, and governance with senior stakeholders.

The role emphasizes strategic influence, cross-functional collaboration, and delivering targets for regional accounts with a hybrid work setup and