Digital First IT Area Lead — Banking Experiences

ING Belgium NV/SA; Brussel Hoofdstad; Sur place; EUR 110 000 - 160 000; Plein temps

Résumé du poste

ING Belgium is seeking an IT Area Lead Digital First to shape the digital journeys of customers across Daily Banking Client First and Payments & Cards. You will lead a team of chapter leads, engineers and external partners, translating strategy into architectural direction and delivering seamless customer experiences.

You will work closely with Core Banking and enterprise architecture to align with the New Banking Platform migration, balancing innovation with risk, compliance and operational

Responsabilités

• Lead multiple chapters and teams within the Digital First area.
• Translate strategic objectives into a technology and delivery roadmap aligned with ING Belgium and ING Group ambitions.
• Drive end-to-end ownership of customer journeys across Daily Banking and Payments & Cards.
• Build strong partnerships with business stakeholders to keep customer value at the center of decisions.
• Collaborate with Core Banking and enterprise architecture teams to prepare the Digital First landscape for migration.
• Balance delivery excellence with risk management, resilience, and operational stability.
• Create clarity around priorities, dependencies, risks and trade-offs in a complex stakeholder environment.
• Develop craftsmanship through strong chapter leadership, coaching and continuous learning.
• Foster a culture of collaboration, ownership, simplicity and continuous improvement.

Description du poste

ING Belgium is seeking an IT Area Lead Digital First to shape the digital journeys of customers across Daily Banking Client First and Payments & Cards. You will lead a team of chapter leads, engineers and external partners, translating strategy into architectural direction and delivering seamless customer experiences.

You will work closely with Core Banking and enterprise architecture to align with the New Banking Platform migration, balancing innovation with risk, compliance and operational