Delivery Operations & Optimization Lead

Just Eat Takeaway.com; Ganshoren; On-site; EUR 85,000 - 120,000; Full time

Job summary

Just Eat Takeaway.com Belgium is seeking a Delivery Operations Manager to own network KPI targets and budgets. You will analyze root causes, identify improvement opportunities, and collaborate with global and local stakeholders to implement optimizations and drive experiments.

The role requires deep analytical thinking and a bias for action in a fast-paced environment. You will oversee end-to-end delivery network performance, influence senior stakeholders, and support crises and continuous

Qualifications

• 3+ years experience with data and analysis tools.
• Experience & proven success in a budget-ownership role would be beneficial.
• Track record of driving operational targets in a digital-first environment.

Responsibilities

• End to end accountability for network outcomes (on-time delivery, times, undelivered orders).
• Budget accountability and cost-optimisation efforts (cost per order, onboarding cost).
• Coordinate operational configurations across courier fees and incentives; implement with central teams.
• Evaluate changes from multiple angles and communicate implications to stakeholders.

Skills

Data analysis tools

Analytical thinking

Stakeholder management

Communication skills

Decision making

Education

Bachelor's Degree or equivalent in quantitative field

Tools

Network tools

Job description

Just Eat Takeaway.com Belgium is seeking a Delivery Operations Manager to own network KPI targets and budgets. You will analyze root causes, identify improvement opportunities, and collaborate with global and local stakeholders to implement optimizations and drive experiments.

The role requires deep analytical thinking and a bias for action in a fast-paced environment. You will oversee end-to-end delivery network performance, influence senior stakeholders, and support crises and continuous