Delivery Operations Lead: Network & Budget Optimization

Just Eat Takeaway.com; Evere; On-site; EUR 90,000 - 120,000; Full time

Job summary

Just Eat Takeaway.com is seeking a Delivery Operations Manager to optimize the Belgium network. You will own KPIs and budgets, investigate root causes, and implement improvements across a fast-paced food delivery operation.

You will influence stakeholders and coordinate with central teams on best practices and experiments. You will analyze large data sets, maintain attention to detail, and act with urgency to drive positive outcomes while balancing long-term strategy.

Qualifications

• 3+ years experience with data and analysis tools.
• Experience & proven success in a budget-ownership role (incl. forecasting functions).
• Track record of driving operational targets, ideally in a digital-first environment.
• Willing to work outside of regular business hours on an exception basis (e.g. during a crisis).

Responsibilities

• Own end-to-end accountability for network outcomes (on-time delivery, delivery times, undelivered orders, courier rejections).
• Own budget accountability and identify cost optimisation opportunities in the delivery network.
• Configure and manage operational settings for courier fees, incentives, utilisation and assignment logic.
• Collaborate with central teams to implement configurations and improvements.
• Analyze network trends with analytical tools and share actionable recommendations.
• Lead network experiments, assess outcomes and approve changes.
• Support ad hoc projects like zone launches and city-focused initiatives.
• Drive continuous improvement through root-cause analysis of outliers and escalations.
• Collaborate with global and local stakeholders to align priorities.

Skills

Data analysis

Stakeholder management

Decision making

Bias for action

Attention to detail

Leadership

Education

Bachelor's Degree or equivalent in quantitative fields

Job description

Just Eat Takeaway.com is seeking a Delivery Operations Manager to optimize the Belgium network. You will own KPIs and budgets, investigate root causes, and implement improvements across a fast-paced food delivery operation.

You will influence stakeholders and coordinate with central teams on best practices and experiments. You will analyze large data sets, maintain attention to detail, and act with urgency to drive positive outcomes while balancing long-term strategy.