Delivery Operations & Optimization Lead

Just Eat Takeaway.com; Anderlecht; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

Just Eat Takeaway.com is seeking a Delivery Operations Manager for the Belgium Market. You will own network KPIs, budgets and drive improvements while collaborating with central teams to apply global best practices.

You will analyze large data sets to identify trends, propose experiments, and influence stakeholders across the business to improve on-time delivery, delivery times and reduce undelivered orders.

Qualifications

• 3+ years experience with data and analysis tools.
• Experience with budget-ownership and forecasting functions.
• Track record of driving operational targets in a digital-first environment.
• Willing to work outside regular hours in emergencies.

Responsibilities

• End-to-end accountability for network outcomes (delivery, times, undelivered orders, etc.).
• Manage budget and identify cost optimisation for delivery network.
• Configure courier fees, incentives, utilization, and assignment logic.
• Collaborate with central teams and stakeholders to implement changes.
• Lead experiments and evaluate outcomes with data-driven decisions.
• Support zone launches, new zones, and crisis management as needed.
• Provide ad hoc project support and playbook documentation.

Skills

Data analysis

Stakeholder management

Analytical thinking

Decision making

Communication

Education

Bachelor's Degree or equivalent in quantitative fields

Job description

Just Eat Takeaway.com is seeking a Delivery Operations Manager for the Belgium Market. You will own network KPIs, budgets and drive improvements while collaborating with central teams to apply global best practices.

You will analyze large data sets to identify trends, propose experiments, and influence stakeholders across the business to improve on-time delivery, delivery times and reduce undelivered orders.