Customer Support Specialist German Speaker

Cross Border Talents; Luik; Sur place; EUR 20 000 - 28 000; Plein temps

Avantages offerts par ce poste

Relocation package

Daily meal allowance

Monthly transport support

Health Insurance

Résumé du poste

An international customer service provider is seeking motivated individuals for an on-site role in Lisbon involving customer support in German. The job includes a relocation package, health insurance from day one, and various other benefits. Ideal candidates should possess strong communication skills and work well in a team-oriented environment. Join us to experience both professional growth and the lifestyle of Southern Europe.

Qualifications

• Fluent in German (C2 level) and English (B2 level) is essential.
• Experience in customer service roles is preferred.
• Ability to work in a dynamic and multicultural environment.
• Collaborate with internal teams to ensure a smooth customer experience

Responsabilités

• Assist customers via phone, email, and chat in German.
• Handle inquiries with professionalism and empathy.
• Resolve issues and guide users with provided solutions.
• Collaborate with internal teams to ensure a smooth customer experience.

Connaissances

Strong communication skills

Professionalism

Empathy

Communication

Formation

High school diploma or equivalent

Description du poste

On-site in Lisbon (Relocation Package Included)

Are you ready for your next career step under the Portuguese sun?
We're hiring motivated individuals with strong communication skills to join our on-site customer service team in Lisbon. This full-time opportunity comes with a relocation package included, making your transition smooth and supported from day one.

In this role, you will support customers and help deliver high-quality service in a dynamic and international environment.

Your Responsibilities

• Assist customers via phone, email, and chat in German

• Handle inquiries with professionalism and empathy

• Resolve issues and guide users with provided solutions

• Work with internal teams to ensure a smooth customer experience

Language Requirements

• German: C2

• English: B2

Work Schedule

• Monday to Saturday (including bank holidays)

• 08:00 AM 06:00 PM (Portuguese time)

• Days off: Sunday + 1 rotational day per week

What We Offer

• Relocation Package (for candidates moving from outside Portugal):

  • Flight reimbursement up to 400 after 6 months of employment (economy class)

  • Room in a shared apartment for up to 12 months (rent 280/month, all bills included and directly deducted from salary)

• Daily meal allowance provided to support your lunch expenses

• Monthly transport support to make your commute easier

• Health Insurance: Available from day 1 (with a small monthly contribution); fully covered after 6 months of employment

Join our growing team in Lisbon and enjoy a career where professional development meets the lifestyle of Southern Europe.

Apply now to begin your new journey in Portugal!