Customer Support Specialist French Speaker

Cross Border Talents; Brussel Hoofdstad; Sur place; EUR 20 088 - 24 552; Plein temps

Avantages offerts par ce poste

Relocation Package

Daily meal allowance

Monthly transport support

Health Insurance

Résumé du poste

A customer service company is seeking motivated individuals for an on-site role in Lisbon. The position includes a relocation package, supporting your move and initial setup. The ideal candidates must have strong communication skills in French (C2) and English (B2). This full-time role involves assisting customers and ensuring a high-quality service experience in a dynamic environment.

Qualifications

• C2 proficiency in French is required.
• B2 proficiency in English is required.

Responsabilités

• Assist customers via phone, email, and chat in French.
• Handle inquiries with professionalism and empathy.
• Resolve issues and guide users with provided solutions.
• Work with internal teams to ensure a smooth customer experience.

Connaissances

Strong communication skills

Professionalism and empathy

Description du poste

On-site in Lisbon (Relocation Package Included)

Are you ready for your next career step under the Portuguese sun?
We're hiring motivated individuals with strong communication skills to join our on-site customer service team in Lisbon. This full-time opportunity comes with a relocation package included, making your transition smooth and supported from day one.

In this role, you will support customers and help deliver high-quality service in a dynamic and international environment.

Your Responsibilities

• Assist customers via phone, email, and chat in French
• Handle inquiries with professionalism and empathy
• Resolve issues and guide users with provided solutions
• Work with internal teams to ensure a smooth customer experience

Language Requirements

• French: C2
• English: B2

Work Schedule

• Monday to Saturday (including bank holidays)
• 08:00 AM 06:00 PM (Portuguese time)
• Days off: Sunday + 1 rotational day per week

What We Offer

• Relocation Package (for candidates moving from outside Portugal):
  • Flight reimbursement up to 400 after 6 months of employment (economy class)
  • Room in a shared apartment for up to 12 months (rent 280/month, all bills included and directly deducted from salary)
• Daily meal allowance provided to support your lunch expenses
• Monthly transport support to make your commute easier
• Health Insurance: Available from day 1 (with a small monthly contribution); fully covered after 6 months of employment

Join our growing team in Lisbon and enjoy a career where professional development meets the lifestyle of Southern Europe.

Apply now to begin your new journey in Portugal!