Spanish Speaking Customer Support Specialist

Cross Border Talents; Brussel Hoofdstad; Sur place; EUR 21 000 - 32 000; Plein temps

Avantages offerts par ce poste

Meal allowance (daily)

Monthly transport allowance

Private health insurance from day 1

Full onboarding support

Résumé du poste

A customer service company in Lisbon seeks a professional with advanced Spanish skills (C2) and at least B2 English to support sellers and buyers. The role requires a proactive mindset and a strong sales awareness with a minimum of one year in customer service. Offering a meal allowance, transport allowance, and health insurance after six months, this is an opportunity to join a fast-paced, customer-oriented team.

Qualifications

• Minimum 1 year experience in customer service or related roles.
• Strong ability to influence seller success is mandatory.
• Must hold an EU ID, Residence Card, or valid Visa.
• Strong sales awareness and ability to influence seller success (mandatory).
• Proactive and customer-oriented mindset.

Responsabilités

• Support sellers and buyers with expertise in customer service.
• Work in a dynamic and customer-focused team environment.
• Maintain proactive, customer-focused interactions to drive seller success.

Connaissances

Spanish language skills (C2)

English language skills (B2)

Sales awareness

Customer-oriented mindset

Proactive mindset

Description du poste

Overview

Location: Lisbon, Portugal
Work Setup: On-site

Are you a customer service professional with advanced Spanish skills (C2) and at least B2 level in English? Join our team in Lisbon and support sellers and buyers with your expertise.

Schedule

• Monday to Sunday: 08:00 - 17:00 or 09:00 - 18:00 (rotative shifts)
• 2 rotative days off per week
• At a later stage, the client may switch to 24/7 coverage (rotative shifts)

Your Profile

• Spanish language skills at C2 level
• English language skills at minimum B2 level
• Minimum 1 year experience in customer service, telesales, account management, customer success, or business development-related roles
• Strong sales awareness and ability to influence seller success (mandatory)
• Proactive and customer-oriented mindset
• Must hold an EU ID, Residence Card, or valid Visa
  • Manifestação de Interesse also accepted
  • Visa support may be discussed during the process

What We Offer

• Meal allowance (daily)
• Monthly transport allowance
• Private health insurance:
  • Available from day 1 (employee contributes a monthly fee)
  • Fully covered by the company after 6 months
• Full onboarding support
• Dynamic and international work environment

Apply now and become part of a fast-paced, customer-focused team!