Customer Service Representative

Michael Page (Belgium); Zaventem; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Michael Page International (Belgium) is seeking an Order to Cash Specialist - SAP in Zaventem. You will process orders in SAP, ensure accurate invoices and timely payments, and resolve customer queries to maintain satisfaction.

The role requires strong SAP and O2C knowledge, a business/finance background, and excellent organizational skills. You will collaborate across teams to optimize workflows and ensure policy-compliant transactions.

Qualifications

• Strong proficiency in SAP and order-to-cash processes.
• Educational background in business administration, finance, or related field.
• Excellent organizational and problem-solving skills.
• Attention to detail and commitment to accuracy.
• Ability to work collaboratively in a team-oriented environment.
• Customer-focused mindset with effective communication skills.

Responsibilities

• Process and monitor customer orders using SAP systems.
• Ensure the accuracy and timeliness of invoices and payments.
• Handle customer queries and provide solutions to ensure satisfaction.
• Collaborate with internal teams to streamline order-to-cash workflows.
• Maintain records and generate reports related to order management.
• Identify and resolve discrepancies in invoicing or payment processes.
• Support the implementation of process improvements in the order to cash cycle.
• Adhere to company policies and industry standards in all transactions.

Skills

Order-to-cash processes

Customer service

Team collaboration

Attention to detail

Education

Bachelor's degree in business administration or finance

Tools

SAP

Job description

• Dynamic international environment
• Dutch / French / English + Other international languages are a plus

About Our Client

Our client is a medium-sized company within the business services industry. They are known for their commitment to operational excellence and delivering high-quality solutions to their clients.

Job Description

As an Order to Cash Specialist - SAP your responsibilities are:

• Process and monitor customer orders using SAP systems.
• Ensure the accuracy and timeliness of invoices and payments.
• Handle customer queries and provide solutions to ensure satisfaction.
• Collaborate with internal teams to streamline order-to-cash workflows.
• Maintain records and generate reports related to order management.
• Identify and resolve discrepancies in invoicing or payment processes.
• Support the implementation of process improvements in the order to cash cycle.
• Adhere to company policies and industry standards in all transactions.

The Successful Applicant

A successful Order to Cash Specialist - SAP should have:

• Strong proficiency in SAP and order-to-cash processes.
• Educational background in business administration, finance, or a related field.
• Excellent organizational and problem-solving skills.
• Attention to detail and commitment to accuracy.
• Ability to work collaboratively in a team-oriented environment.
• Customer-focused mindset with effective communication skills.

What's on Offer

Our customer offers you:

• A competitive salary ranging from €40,000 to €60,000 annually.
• A full package of benefits to support your professional and personal well-being.
• A permanent position in a reputable business services company.
• Opportunities to grow your career in a supportive environment.
• A convenient location in Zaventem with access to public transport.