Contract Logistics Customs Team Leader

Kuehne+Nagel; Tessenderlo; Sur place; EUR 55 000 - 75 000; Plein temps

Résumé du poste

Kuehne+Nagel is seeking a Customs Team Leader in Tessenderlo to oversee and coordinate all customs activities at one operational site. In this role, you will lead a team of customs officers, ensuring compliance with EU regulations and the timely processing of customs declarations.

The ideal candidate has strong knowledge of customs regulations, proven leadership experience, and excellent communication skills. Additionally, they must be fluent in Dutch and English, with a proactive mindset for continuous improvement.

Qualifications

• Strong knowledge of EU customs regulations and bonded warehouse rules.
• Proven leadership experience in logistics/customs environments.
• Clear and professional communication with stakeholders and authorities.

Responsabilités

• Oversee and coordinate customs activities at operational site.
• Lead and support a team of customs officers.
• Manage workload distribution and performance follow-up.
• Ensure compliance with EU Customs Code and internal procedures.

Connaissances

Knowledge of EU customs regulations

Leadership experience

Professional communication

Attention to detail

Solution-oriented mindset

Initiative and continuous improvements

Understanding of customs declarations

Experience with customs systems

Fluency in Dutch

Fluency in English

Formation

Bachelor’s degree or equivalent experience

Outils

Customs systems (e.g., Stream, Organi)

MS Office

Description du poste

Overview

Join our team in Tessenderlo as a Customs Team Leader, where you’ll oversee and coordinate all customs activities at one operational site. You’ll lead a team of specialists, ensure smooth and compliant customs operations, and act as the key point of contact for both internal stakeholders and customers. Do you have a positive mindset and think in solutions? Then we’re looking for you!

Responsibilities

As a Customs Team Leader, you are responsible for overseeing and coordinating all customs activities at one operational site, ensuring the accurate and timely processing of customs declarations. You act as the central point of contact for internal departments and customers while safeguarding compliance with applicable regulations and play a key role in driving continuous improvement and promoting a standardized way of working across the Customs organization.

• Lead, coach, and support a team of customs officers;
• Manage workload distribution, performance, and follow‑up;
• Conduct regular one‑on‑one meetings with team members;
• Oversee daily customs operations (import, export, transit, bonded warehouse);
• Ensure accuracy and timely processing of all customs activities;
• Organize daily task allocation and weekly team meetings;
• Ensure compliance with EU Customs Code, national laws, and internal procedures;
• Act as the main point of contact for internal stakeholders and customers;
• Investigate and resolve customs issues, discrepancies, and blocked shipments;
• Maintain reporting, documentation, and drive standardization across teams;

Qualifications

• Strong knowledge of EU customs regulations and bonded warehouse rules;
• Proven leadership experience in fast‑paced logistics/customs environments;
• Clear and professional communication with stakeholders and authorities;
• High level of accuracy and attention to detail;
• Proactive and solution‑oriented mindset;
• Ability to take initiative and drive continuous improvements;
• Bachelor’s degree or equivalent experience;
• Solid understanding of customs declarations and Incoterms;
• Experience with customs systems (e.g., Stream, Organi) and MS Office;
• Fluent in Dutch and English (additional languages are a plus);

Benefits

At Kuehne+Nagel you can demonstrate your personal and professional attributes. You have countless opportunities for further development. Benefit from the comprehensive offers provided by a global market leader and contribute your ideas on how we can continue to get a little better every day. Your opinion counts.