Inside Sales Representative

Customs Support Group; Antwerpen; Hybride; EUR 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Hybrid working after onboarding

Training & development opportunities

Résumé du poste

Customs Support Group in Antwerp is seeking an Inside Sales Representative to back the Sales Manager and help drive growth. You will handle quotations, customer data, and internal systems with accuracy, while supporting follow-up on commercial opportunities.

The role values teamwork, proactive communication, and a customer-centric approach. You will collaborate closely with the Sales Manager, maintain Salesforce records, and contribute to marketing campaigns.

Qualifications

• Bachelor's degree and strong working ability.
• Minimum of 2 years' experience in a commercial role within customs, logistics, freight forwarding, or international trade.
• Strong IT skills and the ability to work efficiently with multiple systems and software applications.
• Customer-focused, commercially minded, and an effective communicator.
• Fluent in Dutch and English.

Responsabilités

• Prepare and follow up on customer quotations in collaboration with the Sales Manager.
• Support the Sales Manager with scheduling customer meetings and appointments.
• Manage and maintain customer data in internal systems, including Salesforce, ensuring information remains accurate and up to date.
• Monitor ongoing commercial activities and customer files and report progress to your department manager.
• Participate in and support marketing initiatives and commercial campaigns.
• Contribute to the smooth and efficient execution of commercial processes while ensuring excellent customer support.

Connaissances

Fluent Dutch

Fluent English

IT skills

Customer focus

Communication

Commercial mindset

Sales support

Formation

Bachelor's degree

Outils

Salesforce

Description du poste

About Customs Support Group

Customs Support Group (CSG) is the leading neutral and digitally driven customs partner in Northwest Europe. With more than 1,700 customs professionals across dozens of offices, we help businesses navigate international trade through smart, fast, and efficient customs solutions.

Job Description

As part of our commercial team in Antwerp, you will support our Sales Manager and contribute to the continued growth of our organization. You will join a team of motivated colleagues who work together in an informal and collaborative environment while striving for excellence in everything we do.

As a fast-growing international organization, we offer a dynamic workplace where both internal and external customers are at the heart of our business. Your knowledge, skills, and experience will help us continue supporting our growth and delivering outstanding service to our customers.

Why Join Us?

Our strength lies in combining deep customs expertise with passion and customer focus. We foster an informal, energetic culture where short communication lines and a proactive mindset enable us to move quickly and achieve results together.

Your Role as an Inside Sales Representative

As an Inside Sales Representative, you will support our commercial activities and ensure that quotations, customer information, and internal systems are managed accurately and efficiently. You will work closely with the Sales Manager and contribute to the successful follow-up of commercial opportunities.

Key Responsibilities

• Prepare and follow up on customer quotations in collaboration with the Sales Manager.
• Support the Sales Manager with scheduling customer meetings and appointments.
• Manage and maintain customer data in internal systems, including Salesforce, ensuring information remains accurate and up to date.
• Monitor ongoing commercial activities and customer files and report progress to your department manager.
• Participate in and support marketing initiatives and commercial campaigns.
• Contribute to the smooth and efficient execution of commercial processes while ensuring excellent customer support.

What We Offer

Challenge – A fast-paced, internationally oriented environment where no two days are the same.

Development – Continuous learning is essential in our industry. Through training programs, knowledge-sharing sessions, and professional development opportunities, you will stay up to date with the latest industry developments and continue growing your skills.

Reward – We offer a competitive salary and attractive secondary benefits package. In addition, you will have access to training, educational programs, and opportunities for personal and professional growth.

Future Focus – Whether it concerns sustainability, customs developments, digital innovation, or the growth of our people, we continuously invest in the future. As our organization grows, so do the opportunities for your career.

Working Arrangement

• Full-time position.
• Hybrid working opportunities after the onboarding period, in accordance with company policy.

Qualifications & Experience

• Bachelor's degree and strong working ability.
• Minimum of 2 years' experience in a commercial role within customs, logistics, freight forwarding, or international trade.
• Strong IT skills and the ability to work efficiently with multiple systems and software applications.
• Customer-focused, commercially minded, and an effective communicator.
• Fluent in Dutch and English.
• Able to work independently while also contributing positively within a team environment.
• Accurate, well-organized, stress-resistant, and capable of managing multiple priorities simultaneously.