Customs Operations Manager Belgium

Kuehne+Nagel; Antwerpen; Sur place; EUR 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Commuting allowance

Holiday allowance

27 vacation days

Meal vouchers

Hospitalisation insurance

Group insurance

Development opportunities via internal

internal learning platform

Résumé du poste

Kuehne+Nagel Belgium seeks a National Customs Operations Manager to optimize national customs operations, harmonize processes, and drive automation and improvements. You will bridge customers, internal teams, and technology to enable compliant, efficient cross-border trade.

The role requires a degree in business or international trade, a Certified Customs Broker, and proven leadership in large-scale customs programs.

Qualifications

• Degree in Business, International Trade, Supply Chain or related field; Certified Customs Broker.
• Deep expertise in customs operations and regulatory knowledge; strong leadership experience.
• Proven project management with background in process optimization, automation and compliance.
• Proficiency with customs management platforms like Cargowise.

Responsabilités

• Oversee and harmonize national customs operations, ensuring efficiency and full compliance
• Implement regional operational blueprints nationally and drive continuous process improvements
• Identify automation and outsourcing opportunities
• Support the onboarding of new customs business, contribute to RFQs, and enable system and process integrations
• Engage directly with customers in operational meetings to present capabilities and develop tailored solutions
• Lead cross-functional collaboration and manage projects related to new operational solutions and digital tools

Connaissances

Customs operations

Leadership experience

Project management

Automation & optimization

Stakeholder management

Cross-functional leadership

Communication skills

Driver's license & travel willingness

Formation

Bachelor's/Master's in Business, International Trade or Supply Chain

Certified Customs Broker

Outils

Cargowise

Description du poste

It's more than a job

In the Customs department at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine.

As our National Customs Operations Manager based at any of our locations in Belgium you will play a key strategic role in shaping and harmonizing customs operations within the country. You will drive operational excellence, lead automation and improvement initiatives, and act as a bridge between customers, internal stakeholders, and technology teams. If you are passionate about building scalable customs processes and enabling efficient cross-border trade, this role offers the opportunity to make a national-level impact.

How you create impact

• Oversee and harmonize national customs operations, ensuring efficiency and full compliance


• Implement regional operational blueprints nationally and drive continuous process improvements


• Identify automation and outsourcing opportunities


• Support the onboarding of new customs business, contribute to RFQs, and enable system and process integrations


• Engage directly with customers in operational meetings to present capabilities and develop tailored solutions


• Lead cross-functional collaboration and manage projects related to new operational solutions and digital tools

What we would like you to bring

• Degree in Business, International Trade, Supply Chain Management or a related field; Certified Customs Broker


• Deep expertise in customs operations, a strong knowledge of international and domestic customs regulations plus leadership experience


• Solid project management experience paired with proven background in process optimization, automation, and compliance management


• Proficiency with Cargowise or similar customs management platforms


• Strong communication, stakeholder management, and cross-functional leadership skills


• Valid driver’s license and willingness to travel frequently

What's in it for you

Kuehne+Nagel offers a wide range of attractive employee benefits designed to support your well‑being, development, and long-term career growth.

• Competitive salary, commuting allowance, and holiday allowance


• 27 vacation days


• Meal vouchers


• Hospitalisation insurance


• Group insurance


• Development opportunities via our internal learning platform

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:0pm EST; Monday through Friday or via e-mail at: [e-mail] with the nature of your request. We will answer your inquiry within 24 hours.