Change Manager

Asenium Consulting; Brussel Hoofdstad; Híbrido; EUR 90 000 - 120 000; Tempo integral

Resumo da oferta

Asenium Consulting is seeking a Senior IT Change Manager to oversee production changes, minimize business disruption and safeguard information systems in a hybrid Brussels setup.

The role covers qualification of change requests, risk assessment, CAB coordination, and ensuring rollback plans; dates 26 October 2026 to 26 January 2027. Candidates should have 8+ years IT/organizational development, ITIL/COBIT, ITSM ServiceNow, DR/BC/HA, and strong stakeholder skills.

Qualificações

• 8+ years of IT change/organizational development experience.
• Master’s degree or equivalent professional experience.
• In-depth knowledge of ITIL and COBIT processes.
• Knowledge of production resilience: disaster recovery, business continuity and high availability.
• Experience with ServiceNow ITSM.
• Strong IT infrastructure, production operations and IT security knowledge.
• Ability to develop and adapt processes with performance indicators.
• Excellent organizational, analytical, and stakeholder engagement skills.

Responsabilidades

• Qualify change requests and ensure quality, timely submission, testing and validation.
• Assess change risks and verify rollback plans are documented and tested where required.
• Manage changes throughout their lifecycle, from submission to closure, including post-implementation reviews.
• Organize or participate in Change Advisory Boards (CAB).
• Identify conflicts between changes and coordinate suitable production deployment dates.
• Ensure accurate change records, communicate schedules and risks, and escalate significant production changes.
• Monitor process compliance, produce change statistics and continuously improve processes and performance indicators.
• Act as the change management reference point, share good practices and support change management tool users.

Conhecimentos

ITIL knowledge

COBIT knowledge

ServiceNow ITSM

Production resilience (DR/BC/HA)

IT infrastructure management

IT/business relations

Quality standards & IT security

Process development & KPIs

Stakeholder engagement

Formação académica

Master's degree or equivalent professional experience

Ferramentas

ServiceNow ITSM

Descrição da oferta de emprego

Asenium is looking for a Senior IT Change Manager to oversee production changes, minimize business disruption and safeguard information systems.

Mission dates:

26 October 2026 – 26 January 2027.

Work setup:

Hybrid – Brussels: 50% on-site and 50% homeworking.

Responsibilities:

• Qualify change requests and ensure quality, timely submission, testing and validation.
• Assess change risks and verify that rollback plans are documented and tested where required.
• Manage changes throughout their lifecycle, from submission to closure, including post-implementation reviews.
• Organize or participate in Change Advisory Boards (CAB).
• Identify conflicts between changes and coordinate suitable production deployment dates.
• Ensure accurate change records, communicate schedules and risks, and escalated significant production changes.
• Monitor process compliance, produce change statistics and continuously improve processes and performance indicators.
• Act as the change management reference point, share good practices and support change management tool users.

Must-have requirements:

• At least 8 years of relevant experience in Organizational Development.
• Master’s degree or equivalent professional experience.
• In-depth knowledge of ITIL and COBIT processes.
• Knowledge of ServiceNow IT Service Management.
• Knowledge of production resilience procedures: disaster recovery, business continuity and high availability.
• Experience in IT/business relations, IT infrastructure and production operations management.
• Knowledge of quality standards, IT security and cybersecurity.
• Ability to develop and adapt processes and define relevant performance indicators.
• Strong organizational, analytical, communication and collaboration skills; resilience and ability to engage stakeholders.