Business Change Manager

In4Matic; Namen; On-site; EUR 70,000 - 100,000; Full time

Job summary

In4Matic is seeking an experienced change management professional to support a major digital transformation project. You will help operational teams embrace new ways of working and translate the change approach into practical actions across the organisation.

You will collaborate with programme leadership, analysts and technical teams, coaching stakeholders and driving adoption of new tools with a strong focus on the people side of change and on-site delivery.

Qualifications

• Senior-level experience in business change consulting.
• Agile experience and familiarity with project lifecycles.
• PROSCI certification and executive programme credentials are required.
• Toscane Accompagnement certification is advantageous.
• Coaching and training experience with change agents.
• Strong communication and stakeholder engagement skills.
• Knowledge of positive leadership techniques and influence.
• Field experience with on-site assignments and measurable results.

Responsibilities

• Follow up on and operationalise the change management approach with the programme team.
• Identify transformation challenges and bridge operational stakeholders and the programme.
• Collaborate with change management, programme leadership, analysts and technical teams.
• Ensure teams understand objectives and adopt new tools and methods.
• Refine communication plans for internal and external stakeholders.
• Build trust with business contacts and support human-centered change.
• Report to the lead change manager.

Skills

Change management

Stakeholder management

Coaching

Communication

Positive leadership techniques

On-site delivery

Education

Executive programme certification

PROSCI certification

Toscane Accompagnement certification

Tools

Lean Six Sigma

Job description

Our client is looking for an experienced change management professional to support a major digital transformation initiative focused on the digitisation of business processes and internal reference data. The assignment will play a key role in helping operational teams embrace new ways of working, while ensuring the change approach is effectively translated into practice across the organisation.

Responsibilities

• Follow up on and operationalise the change management approach defined with the programme team.
• Identify transformation challenges within business teams and act as a bridge between operational stakeholders and the programme.
• Collaborate closely with the change management team, programme leadership, analysts, technical teams, and key business stakeholders.
• Ensure operational teams understand the transformation objectives and adopt the new tools and working methods.
• Contribute to refining communication plans for both internal and external stakeholders, aligned with programme constraints.
• Build trust with key business contacts and help co-develop practical tools to support the move from the current state to the target state, with a strong emphasis on the human side of change.
• Report to the lead change manager.

Profile

• Strong understanding of how people experience change and how change processes unfold.
• Ability to quickly learn and understand an organisation and its dynamics.
• Comfortable working with project management approaches, tools, and lifecycle phases.
• Able to collaborate across all levels of the organisation.
• Strong problem-solving, analytical, and decision-making skills.
• Structured, methodical, flexible, and able to work autonomously.
• Results-oriented, proactive, resilient, and persuasive.
• Excellent interpersonal, communication, and active listening skills.
• Capable of adapting messages to different audiences and maintaining composure in difficult discussions.
• Strong team spirit and a credible, coaching-oriented leadership style.
• Interest in heritage, culture, or conservation topics is considered relevant.

Technical Skills

• Senior-level experience in business change consulting.
• Agile experience.
• Executive programme certification from a recognised business school.
• PROSCI certification.
• Toscane Accompagnement certification.
• Coaching and training experience.
• Communication specialist background.
• Knowledge and practical use of positive leadership techniques.
• Field experience with demonstrable results in on-site assignments.
• Lean Six Sigma.
• Stakeholder management.
• Influence and persuasion techniques.

Practical Information

• This is a consulting assignment with a gradual ramp-up in availability: approximately 3 to 4 days per week in the first months, with flexibility to increase as the project progresses.
• On-site presence is required for at least 60% of the time, and potentially more depending on project needs.
• Language requirement: French (C2 / fluent).

Contactperson & Reference

• Reference #: INW28309
• Casper Moyaert
• [e-mail]