Senior Change Manager (ITIL/COBIT) | Hybrid

Adjugo; Brussel Hoofdstad; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

BNP Paribas Cardif in Brussels seeks an expert Change Manager to oversee IT production changes from submission to closure. You will lead CAB reviews, qualify changes, and coordinate communications with stakeholders to minimize business disruption. The role requires eight years of organizational development experience, a Master’s degree, ITIL/COBIT expertise, and strong written and verbal skills. The assignment runs 26 October 2026 to 26 January 2027, with equal on-site and homeworking time.

Qualifications

• Eight years of organizational development experience.
• Master's degree or equivalent experience in a relevant field.
• Knowledge of ITIL, COBIT, and IT Service Management best practices.
• Experience with ServiceNow and change management tooling.

Responsibilities

• Monitor change request lifecycle and ensure compliance.
• Participate in Change Advisory Board (CAB) reviews and coordinate communications.
• Manage risk assessment, testing validation, and rollback readiness.
• Track change progress and produce performance statistics for stakeholders.

Skills

Change management

ITIL

COBIT

ServiceNow

Risk assessment

Stakeholder communication

CAB coordination

Project coordination

Security awareness

Process improvement

Education

Master's degree

Tools

ServiceNow platform

Job description

BNP Paribas Cardif in Brussels seeks an expert Change Manager to oversee IT production changes from submission to closure. You will lead CAB reviews, qualify changes, and coordinate communications with stakeholders to minimize business disruption. The role requires eight years of organizational development experience, a Master’s degree, ITIL/COBIT expertise, and strong written and verbal skills. The assignment runs 26 October 2026 to 26 January 2027, with equal on-site and homeworking time.