Change Manager

Madello Consulting; Brussel Hoofdstad; On-site; EUR 60,000 - 80,000; Full time

Job summary

Madello Consulting is looking for an experienced IT Change Manager in Brussels, Belgium. The role ensures the efficient delivery of IT changes, maintaining operational stability and compliance in regulated environments. You will work closely with technology teams and business stakeholders to align change processes with industry standards.

The ideal candidate holds a Bachelor's degree and has proven experience in IT Change Management, strongly familiar with ITIL processes and has strong analytical skills.

Qualifications

• Proven experience in IT Change Management within complex IT environments.
• Strong knowledge of regulatory compliance and governance.
• Experience working within regulated environments such as Banking or Finance.

Responsibilities

• Ensure successful delivery of IT changes into production environments.
• Act as a bridge between technology teams and business stakeholders.
• Maintain governance and operational stability.

Skills

IT Change Management

ITIL Change Management processes

Azure DevOps

ServiceNow

CI/CD pipelines

Software Development Life Cycle

Advanced reporting

Analytical skills

Stakeholder management

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Tools

Excel VBA/Macros

Reporting automation

Job description

Bruxelles, Belgium | Posted on 06/11/2026

Our client within the banking sector is seeking an experienced IT Change Manager to ensure the successful, compliant, and efficient delivery of IT changes into production environments. The role plays a key part in maintaining governance, operational stability, and regulatory compliance while supporting Agile delivery teams.

The IT Change Manager acts as the bridge between technology teams, business stakeholders, and governance functions, ensuring that change processes are well-controlled, auditable, and aligned with industry standards and banking regulations.

Requirements

Must Have

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in IT Change Management within complex IT environments.
• Strong knowledge of ITIL Change Management processes and best practices.
• Experience with Azure DevOps and ServiceNow.
• Strong understanding of CI/CD pipelines and DevOps practices.
• Good understanding of the Software Development Life Cycle (SDLC).
• Advanced reporting and analytical skills.
• Experience working within regulated environments (Banking, Finance, Insurance, etc.).
• Excellent communication and stakeholder management skills.

Should Have / Nice to Have

• Knowledge of Excel VBA/Macros and reporting automation.
• Experience with governance, risk, and compliance frameworks.
• Familiarity with audit processes and regulatory controls.
• Knowledge of release management and deployment processes.
• ITIL certification or related Change Management certification.

Soft Skills

• Strong leadership and facilitation capabilities.
• Analytical and data-driven mindset.
• Ability to work independently and proactively.
• Excellent interpersonal and collaboration skills.
• Strong problem-solving abilities.
• Adaptable and comfortable working in fast-paced environments.
• Ability to bridge the gap between technical and business stakeholders.
• Strong organizational and prioritization skills.