Brand Ambassador - Retail Sales & Customer Experience

New Balance Belgium Retail BVBA; Antwerpen; On-site; EUR 20,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation

Staff discount

Retail Bonus Scheme

Development opportunities

Inclusive European teams

Job summary

New Balance Belgium Retail BVBA is seeking a dedicated Retail Associate to engage, excite, educate and entertain customers from entry to exit. You will contribute to store performance through achieving personal KPIs and delivering exceptional customer experiences, while upholding brand standards and safety policies.

The role offers development opportunities across our European retail network and a supportive team environment.

Qualifications

• Demonstrate customer service skills.
• Desire to learn and grow in retail.
• Ability to perform basic maths and retail operations.
• Effective communication with customers and team.
• Flexible work schedule including weekends and holidays.

Responsibilities

• Achieve personal KPIs and contribute to store performance.
• Deliver total customer satisfaction along the full customer journey.
• Help keep the store commercial following company guidelines.
• Adhere to store policies and procedures.
• Maintain health, safety, and environmental standards in store.
• Perform other duties as required by management.

Skills

Customer service

Team player

Communication skills

Retail sales

Flexibility

Job description

New Balance Belgium Retail BVBA is seeking a dedicated Retail Associate to engage, excite, educate and entertain customers from entry to exit. You will contribute to store performance through achieving personal KPIs and delivering exceptional customer experiences, while upholding brand standards and safety policies.

The role offers development opportunities across our European retail network and a supportive team environment.