Retail Associate Student - Part Time (8hrs per week) - Antwerp

New Balance; Antwerpen; On-site; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Competitive compensation

Retail Bonus Scheme

Great development opportunities

Inclusive working environments across‑

Generous staff discount

Project involvement across ourEuropean

Flexible uniform package

Job summary

New Balance is seeking energetic retail associates to engage, educate and entertain customers from entry to exit of the store. You will contribute to personal KPIs while delivering a memorable shopping journey across our European locations.

Join a family-oriented brand that values development opportunities, flexible uniforms, and a strong staff discount. The role emphasizes teamwork, customer service, and a passion for retail with opportunities to grow.

Qualifications

• Team player with a collaborative mindset.
• Strong customer service skills and engagement.
• Passion for retail and sales with a proactive attitude.
• Desire to learn and grow within the brand.
• Ability to perform basic maths and handle store ops.
• Clear, effective communication with customers and colleagues.
• Willingness to work weekends and holidays.

Responsibilities

• Achieve personal KPIs and contribute to store performance.
• Deliver total customer satisfaction through the end-to-end journey.
• Keep store environment as commercial as possible per guidelines.
• Adhere to store policies and procedures.
• Maintain health, safety, and environmental standards in-store.
• Support management with additional duties as required.

Skills

Team Player

Customer Service

Retail & Sales

Desire to Learn

Math Basics

Effective Communication

Flexible Schedule

Job description

JOB MISSION: New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers.

MAJOR ACCOUNTABILITIES

• To achieve personal KPIs and contribute to overall store performance


• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store


• Help to ensure the store remains as commercial as possible following company guidelines


• Adhere to company’s policies and procedures


• Responsible for maintaining health, safety, and environmental standards in store


• Perform other duties that are required from the management team

REQUIREMENTS FOR SUCCESS

• Team Player


• Demonstrate customer service skills


• A passion for retail and sales


• Desire to learn


• Ability to perform basic maths and general retail operational processes


• Effective communication skills


• Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS

• Competitive compensation


• Potential to earn more through our Retail Bonus Scheme


• Great development opportunities


• Inclusive working environments across all our European locations


• Generous staff discount


• Project involvement across our European region


• Flexible uniform package