Banquets & Events Supervisor — Lead Five-Star Service

Hotel Amigo, a Rocco Forte Hotel; Brussel; Sur place; EUR 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Discounted rates across our collection

Extensive learning and development

Meals on duty

Laundry of uniforms

Social activities and events

Recognition programs

Annual awards

Résumé du poste

Hotel Amigo, a Rocco Forte Hotel in Brussels, is seeking a Banqueting Supervisor to lead banquet and event service, ensuring five-star standards across all areas. You will supervise setup, staff, and service, coordinating with departments to deliver discreet, tailored experiences for our guests.

The role requires strong guest-centricity, professional standards, and effective leadership in a high-pressure environment.

Qualifications

• High personal and professional standards.
• Excellent communication with colleagues and guests.
• Strong instincts to understand and fulfill guest needs.

Responsabilités

• Supervise and coordinate banquets, receptions and events.
• Assign tasks and provide instructions on service, menu and beverages.
• Oversee setup of rooms, tables and service equipment.
• Check room cleanliness and presentation of staff.
• Monitor workflow and cross-department cooperation.
• Deliver discreet, tailored and timely service while sharing best practices.

Connaissances

Guest service

Team leadership

Communication

Description du poste

Hotel Amigo, a Rocco Forte Hotel in Brussels, is seeking a Banqueting Supervisor to lead banquet and event service, ensuring five-star standards across all areas. You will supervise setup, staff, and service, coordinating with departments to deliver discreet, tailored experiences for our guests.

The role requires strong guest-centricity, professional standards, and effective leadership in a high-pressure environment.