Sales Manager: Government/Associations

Hotel Amigo, a Rocco Forte Hotel; Brussel Hoofdstad; Sur place; EUR 50 000 - 80 000; Plein temps

Avantages offerts par ce poste

Discounted rates across our hotels

Extensive learning and development

Meals on duty; laundry of uniforms

Social activities and events

Recognition programs

Annual awards

Résumé du poste

Hotel Amigo, a Rocco Forte Hotel in Brussels, is seeking a Sales Manager to drive revenue across government and association accounts, while expanding new business for rooms and conference sales. The role requires building strong client relationships and aligning with the hotel’s commercial strategy.

Key responsibilities include prospecting, RFPs, site inspections, and collaboration with other departments to deliver exceptional guest experiences.

Qualifications

• Experience in luxury hospitality sales.
• Fluent in English and French, with strong written and spoken communication.
• Proven ability to develop and maintain key account relationships.

Responsabilités

• Mainly in charge of government and associations accounts.
• Generates new business for room and conference sales while maintaining key relationships.
• Develops lead sources through prospecting and calls.
• Conducts daily sales calls and site inspections with prospects and clients.
• Prepares contracts and implements annual action plans.
• Collaborates with hotel departments to deliver exceptional guest experiences.

Connaissances

Sales experience

Fluent English & French

Interpersonal skills

Description du poste

Our hotel

Hotel Amigo is set among the cobbled streets of Brussels, just around the corner from the picturesque Grand Place, one of the most beautiful squares in the world. A former prison, it became a hotel in 1957, just in time to host royals, celebrities and VIPs for the Brussels World's Fair. Although much has changed since then, we remain true to our name - our team is friendly, warm and waiting to greet you.

The Sales Manager plays a key role in the development and maintenance of an account base within the assigned market, generating revenue, proactively uncovering new prospects for the Hotel and maximising conversion of business in alignment with the Hotel’s commercial strategy and objectives. The Sales Manager ensures the continued growth and commercial success of the Hotel.

Your Key Responsibilities

Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

As a valued part of the Forte family, your key responsibilities and job functions include but are not limited to the following:

• Mainly in charge of government and associations accounts
• Generates new business for room and conference sales, while maintaining and further enhancing relationships with existing key accounts
• Develops lead sources through prospecting, solicitation, referrals, and calls.
• Conducts daily sales calls, follow up calls, site inspections with prospect and existing clients.
• Generates and delivers accurate and timely results in the form of reports
• Analyses market trends and competitor activity to identify business leads.
• Analyses productivity figures for all key accounts
• Prepares company contracts for the hotel in accordance with current business and pricing conditions
• Implements annual action plan: works within current business strategies and recognising potential opportunities
• Cooperates with other departments in the hotel to create an exceptional Guest experience
• Attends Sales events, workshops and Trade Shows as required in Brussels and abroad
• Answers customer queries in a prompt and professional manner
• Maintains and develops strong collaboration with GSOs and LHW
• Makes sure each account profile, clients database and hard files are accurate at all times
• Organises FAM trips
• Regular sales calls in assigned markets when required by the DOSM. Besides sales calls to C&I accounts, the Sales Manager may also conduct presentations to Tour Operators and consortia when required by the DOSM.
• Presents recommendations for promotional rates and sales opportunities
• Reports to the Director of Sales & Marketing.

Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:

• High personal and professional standards
• Sales expertise in luxury hospitality: thorough practical knowledge of the role, global service standards and product knowledge
• Excellent oral and written proficiency in English and French
• Strong interpersonal skills

Why working with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels
• Extensive learning and development opportunities
• Meals on duty, laundry of uniforms
• Social activities and events
• Recognition programs
• Annual awards