Assistant Front Office Manager — Pre-Opening Leader

The Standard Hotel; Brussel; Sur place; EUR 45 000 - 60 000; Plein temps

Résumé du poste

The Standard, Brussels is opening its doors and seeking an Assistant Front Office Manager to join the leadership team. You will partner with the Front Office Manager to oversee Front Desk, Duty Managers, Night team, Concierge, Bell & Door, PBX and Guest Experience to ensure a seamless guest journey.

With 3+ years’ experience in similar roles, pre-opening hotel exposure is valued. You will train staff, manage room allocation, and uphold service standards across the rooms division, while

Qualifications

• Solid understanding of all Hotel and Front Office operations.
• Pre-opening hotel experience with strong project management skills.
• Experience across a range of management disciplines with attention to detail.

Responsabilités

• Oversee and manage Front Office operations and guest journey.
• Lead Front Desk, Duty Managers, Night team, Concierge, Bell & Door, PBX and Guest Experience teams.
• Support PMS build and ensure room inventory setup is complete for opening.
• Recruit, onboard and train the front office team as part of opening.
• Coordinate with Executive Housekeeper on accommodation services and VIP arrangements.
• Maintain service standards and handle scheduling or guest issues as needed.

Connaissances

Front Office operations

Project management

Team leadership

Opera / Opera Cloud PMS

Knowcross

IT administration

Excel skills

English fluency

Outils

Opera / Opera Cloud PMS

Knowcross

Description du poste

The Standard, Brussels is opening its doors and seeking an Assistant Front Office Manager to join the leadership team. You will partner with the Front Office Manager to oversee Front Desk, Duty Managers, Night team, Concierge, Bell & Door, PBX and Guest Experience to ensure a seamless guest journey.

With 3+ years’ experience in similar roles, pre-opening hotel exposure is valued. You will train staff, manage room allocation, and uphold service standards across the rooms division, while