Agile Coach

Rhox; Brussel; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Rhox in Belgium (Brussels) seeks an experienced Senior Agile Coach to guide its Marketing and Communication (MarCom) transformation. You apply Scrum and agile practices in a non-IT environment, coaching senior management and embedding sustainable change across the department.

In this role you assess team maturity, tailor practices, facilitate ceremonies, and design target operating models that align governance and collaboration with agile concepts.

Qualifications

• Have at least 10 years of experience in complex organisations.
• Apply agile operating knowledge in large organisations and Scrum constructs in non-IT environments.
• Coach senior management and facilitate groups, using empathy and team-dynamics awareness.

Responsabilités

• Assess the agile maturity of squads and then select practical techniques that fit their scope, experience and delivery needs.
• Coach senior management, product owners, scrum masters and chapter leads to improve decision-making, role clarity and adoption of agile behaviours.
• Adapt the target operating model to align governance, collaboration and accountability with agile concepts across the MarCom department.
• Facilitate agile ceremonies and group sessions, using team dynamics to resolve blockers and support continuous learning.
• Lead training, mentoring and individual coaching as part of the change management approach, enabling cultural embedding in daily work.
• Evaluate practices with agile roles and fellow coaches, then implement documented improvements to the operating model.

Connaissances

Agile coaching

Coaching senior management

Facilitation

Change management

Target operating model design

Stakeholder management

Training & mentoring

Scrum constructs

Team dynamics

Communication

Description du poste

A major financial institution’s Marketing and Communication (MarCom) department is continuing an agile transformation launched last year. Its self-organising, multidisciplinary squads use an agile operating model to plan and deliver marketing campaigns and other communication work with greater autonomy and a shorter time to market. As a senior Agile Coach, you will apply Scrum and related agile practices in a non-IT environment, while coaching senior management and embedding sustainable change across the department.

The mission

The department has introduced clusters with self-organising squads, supported by roles such as product owners, scrum masters and chapter leads. The work forms part of a wider enterprise agile model, adapted to the needs of MarCom rather than software delivery. Your work will help create consistent ways of working across squads while preserving the department’s ability to deliver varied campaigns and communications outputs.

Your day-to-day scope

Your day-to-day scope combines observation, coaching, facilitation and operating-model design. You will assess team maturity, participate in operational meetings and ceremonies, tailor practices and documentation, and advise leadership on behaviours and governance. You will connect coaching, training and change management so that agile principles become part of daily planning, collaboration and decision-making, not only a set of meetings.

Your responsibilities

• Assess the agile maturity of squads and clusters, then select practical techniques that fit their scope, experience and delivery needs.
• Coach senior management, product owners, scrum masters and chapter leads to improve decision-making, role clarity and adoption of agile behaviours.
• Adapt the target operating model to align governance, collaboration and accountability with agile concepts across the MarCom department.
• Facilitate agile ceremonies and group sessions, using team dynamics to resolve blockers and support continuous learning.
• Lead training, mentoring and individual coaching as part of the change management approach, enabling cultural embedding in daily work.
• Evaluate practices with agile roles and fellow coaches, then implement documented improvements to the operating model.

Your profile

Essential skills

• Bring at least 10 years of experience in complex organisations and vast practical experience in coaching.
• Apply agile operating knowledge in large organisations and Scrum constructs in non-IT environments.
• Coach senior management and facilitate groups, using empathy and team-dynamics awareness to support different cultures and personalities.
• Design or adapt a target operating model aligned with agile concepts, and lead agile transformation, change management and cultural embedding.
• Communicate clearly, share knowledge and persuade stakeholders while working collaboratively with product owners, scrum masters and leadership.

Preferred skills

• Experience in marketing and communication organisations.
• Certification in Scrum, Kanban, XP, Lean, SAFe, LeSS, Disciplined Agile or DevOps.
• Experience as a trainer.
• Practical experience as a product owner and/or scrum master.

Languages

• English: sound professional knowledge, CEFR B2 or above.
• Dutch: CEFR B2 or above if this is your local working language.
• French: CEFR B2 or above if this is your local working language.
• At least one of Dutch or French is required at the stated level; both local languages are preferred.