Account Manager – AI-Driven CPaaS Growth (Belgium)

EventsIT; Antwerpen; On-site; EUR 50,000 - 80,000; Full time

Benefits offered by this job

Global onboarding

Sales incentive plan

Company car

Group insurance

Hospitalization insurance

Meal vouchers

26 vacation days

Laptop + mobile

Employee share purchase

CM Academy

Team events

Vitality program

Job summary

CM.com Mechelen is seeking an Account Manager to own and grow a Belgian client portfolio. You will expand relationships, upsell where possible and ensure clients get maximum value from CM.com’s platform, including HALO and related multi-channel capabilities.

We expect 3–4 years in B2B account roles, fluency in Dutch, French and English, and a proactive, client-first mindset. On-site in Belgium with strong growth and learning opportunities through CM Academy and incentives.

Qualifications

• Bachelor's or Master's degree in Business, Sales, IT or related field.
• 3–4 years of relevant B2B account management experience.
• Fluent in Dutch, French and English; strong communication skills.
• Interest in CPaaS, SaaS, tech or AI is a strong plus.

Responsibilities

• Take ownership of a portfolio of Belgian clients and grow it.
• Identify upsell/cross-sell opportunities and deepen relationships.
• Act as trusted advisor and connect clients to CM.com solutions.
• Leverage AI and tools to improve adoption and efficiency.
• Help shape the future of the role and Belgian strategy.
• Proactively use AI tools to improve work and share learnings.

Skills

Account management

Client relationships

Sales

Education

Bachelor's or Master's degree in Business/Sales/IT

Job description

CM.com Mechelen is seeking an Account Manager to own and grow a Belgian client portfolio. You will expand relationships, upsell where possible and ensure clients get maximum value from CM.com’s platform, including HALO and related multi-channel capabilities.

We expect 3–4 years in B2B account roles, fluency in Dutch, French and English, and a proactive, client-first mindset. On-site in Belgium with strong growth and learning opportunities through CM Academy and incentives.